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JOB REQUIREMENTS: Job Description Pay: \$60000 per year - \$65000 per year At Great Wolf, theHousekeeping Managerbrings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role inspects facilities, recommends upgrades when needed, establishes workflows, standard procedures, and quality control plans. The Manager oversees all housekeeping operations and pack members to ensure guests have a worry-free stay. Join our Pack: * Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund * Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: * Medical, Dental, and Vision insurance * Health savings account * Telehealth resources * Life insurance * 401K with employer match * Paid vacation time off * Paid parental leave Essential Duties & Responsibilities Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded Implements and manages inventory processes through the assistance of the Housekeeping Supervisors Drives, reviews and ensures proper completion of and alignment to the work order process Assists Director in reviewing and action planning related to NPS Scores and guest comments, as well as follow up and resolution Implements the Director\'s financial strategy to manage budget and labor, operating expense forecasts Leads and mentors direct staff and Housekeeping employees, including: Housekeeping Supervisors and all Pack Members to ensure proper staffing/budgeting levels are maintained Trains new Pack Members and ensures continued training and development of current staff Manages and drives training and development of supervisors Communicates regularly with Housekeeping staff, setting expectations and alignment to Great Wolf values, and provides regular feedback through inspections and daily stand-up meetings Ensures compliance and timely completion of the performance appraisal process; identifies key talent and plans for development Models and upholds the Great Wolf guest service standards of excellence Ensures guest requests of the Housekeeping department are handled in a professional and timely manner Continuously raises the bar for Housekeeping guest service focus Actively... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/30C153C1F0BC4A05