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Siemens 服务销售工程师(蒙西) in BAOTOU, China

Job Family: Sales

Req ID: 415422

西门子是一家专注于工业、基础设施、交通和医疗领域的科技公司。从更高效节能的工厂、更具韧性的供应链,到更智能的楼宇和电网,西门子始终致力于让科技有为,为客户创造价值。

在数字化工业集团客户服务部业务单元,我们期待服务销售人才可以推动工业自动化领域发展。

你将在这些领域发挥影响:

  • 负责指定销售区域的BU和SU的业务指标(包括固定清单客户或计划区域内的未开发客户)。

  • 制定服务销售业务增长计划,贯彻服务销售策略,积极主动实现销售目标,完成常规销售报告和客户访谈报告。

  • 以客户为中心,建立和维护高标准客户关系,提升客户满意度。以价值销售理念驱动CS服务产品组合的销售,满足客户的服务需求。

  • 协助DI销售在DI CRM系统(Trust IT)中识别和记录CS业务机会,支持DI销售学习、理解并优先采用CS服务产品,实现CS业务目标。

  • 与DI销售共同对客户的CS业务潜力进行360度分析,并制定可行的业务计划。针对使用西门子产品,并有大规模装机基数的目标客户推广并签署CSA(综合服务协议),推动所有CS细分市场的交叉销售,并保持与目标大客户可持续的业务合作。

  • 通过产品经理的指导和支持,持续引导客户提高就设备、资产、人员、流程的CS 价值定位和CS关键产品的理解和认识。以客户的实际运营问题和痛点出发,能够独立推广和普及CS的服务产品。

  • 支持业务拓展,为业务拓展或技术销售同事提供高质量的应用和技术信息,提高解决方案业务的命中率。在关键项目里程和财务绩效指标方面,协助项目经理履行与客户的服务合同(例如,变更订单和收款)。

  • 担任西门子重要客户值得信赖的服务伙伴。

你需要具备的品质:

  • 电气工程或机电一体化工程学士学位以上;

  • 在工业自动化服务/解决方案/系统/产品业务(PLC、SCADA、DCS)方面,至少有3年的销售工程师或销售经理经验;

  • 重点行业的客户经验,如金属、制药、化工、食品与饮料、汽车等;

  • 有上述行业的维修、维护和运营经验者优先;

  • 有服务协议和数字化服务销售方面经验者优先;

  • 良好的书面和口头沟通能力;

  • 有较强的学习能力和必要的英语阅读与写作能力;

  • 接受出差安排

你将得到这些收获:

  • 丰厚的福利待遇,长期关怀的企业年金计划、灵活配置的商业保险、共同成长的员工股票计划等

  • 系统化的职业发展平台,多方面的课程资源与发展工具,从自身优势出发,个性化定制你的成长路径

  • 灵活的工作模式,使你保持韧性、与时俱进

  • 多元包容的企业氛围,和欣赏的人做喜欢的工作

  • 带薪享超长15天+年假,还有圣诞假等额外福利

  • 多种志愿者和社群活动,为你拓展职业网络,提供跨业务领域的交流机会,找到志同道合的伙伴

  • 了解更多: https://new.siemens.com/cn/zh/company/jobs.html

加入西门子,一起共创明日世界!

西门子明确承诺企业的商业活动应着眼于未来,可持续发展是西门子业务不可或缺的组成部分。自2019年以来,我们已将自身运营中产生的碳排放量减少约46%,并设定2030年的二氧化碳减排目标为相比2019年减少90%。在中国,西门子入选了 “2022福布斯中国可持续发展工业企业TOP50” 。

我们由不同背景、国籍、专业知识和思维方式的伙伴组成。在这里,你会获得信任和自由,尽情地发挥所长。在这里,你会找到同伴、导师和行业大咖,与你共同创造和成长。如果你拥有好奇心、突破力、创造力,寻找一个平等的发展机会并充分释放自己的潜能,加入我们,做你自己,和我们共创明日世界!探索更多发展可能。

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.

For our DI CS team, we are looking for a Service Sales Specialist to help us drive service sales within Siemens and beyond. We are a highly motivated team and are excited to get to know you.

You'll make an impact by

  • Be fully responsible for the business target from BU and SU for your responsibility definition (a fixed customer list or open customer list from predefined area)

  • Develop service-growth sales plans. Implement service sales strategy and achieve sales target with complete ownership. Prepare regular sales review reports and customer visit reports.

  • Ensure high customer satisfaction index by establishing and maintaining efficient customer relationships via continually proven CS value towards customer’s service demand.

  • Facility DI sales to identify and document CS business Potential/Forecast in DI CRM system (Trust IT) and support DI sales to priority CS portfolio in order to fulfill CS business target/FC.

  • Jointly master account customer CS business 360°analysis and conduct a concrete business plan with DI sales. Promote and finalize CSA (Comprehensive Services Agreement) for target customers who have major Siemens installed base, drive cross-selling of all CS segments and sustainable CS business with the account customer

  • Continually improve customer understanding of 4 layers (Equipment, Assets, People, Process) CS value-proposition & key CS portfolio with necessary support from portfolio managers. Independently promote CS portfolio and map to customer operational issues.

  • Collect high quality application and technical input for BD or TS for Go/No GO decision and improve hit rate of solution business. Assist project manager to successfully perform service contract with customers in terms of key milestone and financial KPI (for instance, change order and AR)

  • Act as a trusted service consultant for responsible Siemens key customers.

Your defining qualities

  • Minimum BSc degree in Electrical Engineering or Mechatronics Engineering.

  • Minimum 3 years’ experience as a sales engineer or sales manager in industry automation service/solution/system/product business (PLC, SCADA, DCS).

  • Proven customer relationships experience with major end-users in main verticals, e.g. Metal, Pharmaceutical, Chemical, Food & Beverages, Auto etc., in responsible region.

  • MRO experience in above mentioned branches will be preferred.

  • Strong technical expertise in selling service agreements and digital services.

  • Excellent written and verbal communication skills.

  • Strong learning ability, and ability of reading and writing in English.

  • Willing to travel.

You'll benefit from

  • Diverse and inclusive culture, doing the work you like with people who appreciate it.

  • Systematic career development platform, various training courses, and online learning resources for you to help you tailor your growth path based on your strengths.

  • 15 days+ annual leaves, with additional benefits such as Christmas leave.

  • Generous benefits package, long-term care corporate annuity plan, flexible allocation of commercial insurance, employee stock sharing matching plan for mutual growth, etc.

  • Find more here (https://new.siemens.com/cn/zh/company/jobs.html)

Create a better #TomorrowWithUs!

At Siemens, we are human enthusiasts with a diverse set of backgrounds, skills, interests, and needs, united in a unique mission to create a better tomorrow. We believe in a culture of diversity and inclusion, reflecting a society with various backgrounds, nationalities, expertise, and mindsets. Here, you'll find trust and freedom to excel. Here, you'll find peers, mentors, and savvy people, for co-creating and growing. If you have curiosity, breakthroughs, and creativity, looking for an equal opportunity to grow and unleash your full potential, join us, bring your authentic self, and create a better tomorrow with us. Explore more here. (https://www.siemens.com/global/en/company/jobs.html)

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