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About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Title: SAS - Problem Manager

Grade: 9

Location: Belgarde, SRB

As a Problem Manager you will work throughout the entire Walmart organization, owning analysis of incident trends, identifying, and investigating incidents, and determining where problem-solving efforts will realize the biggest benefits for customers, internal and external stakeholders.

Key Responsibilities:

• You will be responsible for identifying and capturing problems within the organization.

• Provide on time, meaningful and high-quality reports with detailed analysis targeted at the right audience.

• Participate in the Continual Improvement program across relevant process areas.

• Provide input to process changes across the multi-vendor environment, including delivery of ongoing training and development activities.

• Supporting business objectives, you will work closely with other departments to understand their problem needs and help them to achieve their business objectives through effective problem management.

• Review all process improvement suggestions, including analysis of operational impact on customer, suppliers, and internal delivery, and provide recommendation of solutions.

Key Qualifications:

• Bachelor's degree in a relevant field such as library science, information science, or business administration.

• Strong analytical skills and ability to manage complex data.

• Strong understanding of Problem Management fundamentals and best practice.

• Experience with data management and information systems.

• Excellent communication skills and ability to work collaboratively with others.

• Strong organizational skills and attention to detail.

• Strong understanding of Agile development, ITIL and service management methodologies.

• A self-starter proactively identifying potential issues that aren't readily apparent and effectively manage multiple projects/action items.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.