Job Information
Bangor Savings Bank Business Banking Senior Relationship Manager in Bangor, Maine
Region: Greater Bangor, ME
WHAT YOU’LL DO: Be a sales leader on a team seeking to provide the world’s best customer experience. Help customers and contribute to the growth of the bank by identifying financial needs and offering appropriate products or services, demonstrating deep expertise in lending. Grow consumer and business relationships, serving as a trusted advisor.
OUR PROMISE: To remain true to the vision of our founders and deliver our You Matter More promise to help employees, customers, and communities to prosper.
OUR VALUES: Our values define who we are, what we care about, and how we will act. We value: Integrity, Respect, Responsibility, Excellence, Teamwork, Diversity, Independence and Community.
ACCOUNTABILITIES:
Business Development
Achieve production goals for loans, deposits, and business line referrals, supporting multiple branches
Lead sales efforts through outside calling with consumer and small business customers and prospects
Effectively develop business and consumer lending skills, demonstrating a high level of leadership and expertise
Build external advocacy network through involvement in civic/charitable organizations and BSB sponsored events
Promote a customer-centered and team-oriented culture, providing world class service as a trusted advisor
Demonstrate advanced consultative sales skills and serve as a role model, coach and resource to all team members
Sales and Servicing
Originate a significant volume of potentially complex business and consumer loan requests
Serve as an external branch resource to serve larger and complex consumer and small business relationships
Research and solve problems through direct action or collaboration with other Bank resources
Credit Underwriting & Compliance
Solicit loan requests from existing clients and prospects while developing a comprehensive understanding of the reasonableness of the request, the business and its viability and risks as they pertain to credit policy
Establish and negotiate terms, conditions and structure of proposed credit facilities
Coordinate the loan application, documentation and delivery process including commitment letter preparation, negotiation, and acceptance; appraisal, environmental and legal documentation; loan closings and disbursements
Adhere to the Bank’s operational, risk management, and security policies and comply with applicable regulations
General
Conform to acceptable punctuality/attendance/professionalism standards as expressed in Employee Handbook
Perform additional duties as requested and travel to other branches for coverage as required
General office environment. May be required to move bags of coin. Moderate lifting (up to 50 lbs.) required.
Moderate reaching, walking, sitting and standing required
KNOWLEDGE/SKILLS/EXPERIENCE
Bachelors/Master’s degree preferred; High School diploma required.
Four years experience in sales, retail banking, lending, customer service and/or operations
Demonstrated advanced lending proficiency and personal computer literacy
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
At Bangor Savings, we understand the importance of continuing to nurture an internal culture of excellence for each of our employees. We offer internal and external training to assist our employees in realizing their career aspirations including internships, lateral training, management training, and tuition reimbursement.
We also offer a unique set of benefits designed to support our employees in living their best life and achieving their goals. Our holistic health and wellness programs allows each employee to customize their approach to well-being. And our pay, rewards, recognition, and incentive programs ensure that they are well-compensated for a job well-done.
At Bangor Savings Bank, the work our employees do each and every day allows us to deliver on our promise to make a difference in the lives of people in New England in a way that really matters.
Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin or any other class protected under state or federal law and affirmatively seeks to advance the principals of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disability, veterans, and/or disabled veterans. No question on this application is intended to secure information to be used for such discrimination, this application will be given every consideration, but its receipt does not imply that the applicant will be employed. This application will remain active for a period of 90 days. If, after such time, you still wish to be considered for employment, you must reapply. Bangor Savings Bank does provide workers compensation coverage for employees injured on the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.