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We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

At Nespresso , our mission is to create the highest quality, most sustainable cup of coffee . By caring for our employees, our farmers, the environment and our customers, we are dedicated to connecting our community with the best possible products and customer experiences .

Nespresso Thailand is a young and fast growing market and we are looking for experienced Sales Support Executive who would play a key role to enable the B2B sales channels to focus on business results by providing back-office support, supporting in business performance analyses, and updating Nespresso tools.

POSITION SNAPSHOT

Location: Bangkok, Head Office

Company: Nespresso

Business Unit/Division: B2B

Full-time

2+ years of experience in sales operation, sales support, or back-office support

A DAY IN THE LIFE…

Provide back-office support

• Support the execution of channel related projects and events, e.g. by supporting project-related stakeholder communications

• Execute business excellence support (i.e. reporting, process and tools)

• Execute all Sales Support administrative tasks

• Support Field Sales, e.g. by implementing merchandising initiatives in the B2B Channels, both on- and offline

• Provide real-time overview of operational spend and initiate follow-up on controlling grids

• Coordinate and align all internal communications, and facilitate these processes

• Support Third Party Management, e.g. monitor interactions and compare actual performance with pre-defined expectations, identifying potential problems, and suggesting appropriate actions to mitigate risks and ensure quality

Support in business performance analyses and update system

• Assist in the definition of key performance indicators for the B2B sales channels

• Collect data as input for reporting on market performance KPIs

• Provide actionable recommendations to the team in order to drive additional sales and suggestions for the acquisition / activation strategy

• Update C4C and Nessoft for B2B

ARE YOU A FIT?

• Bachelor’s Degree in Commercial, Sales, Marketing, Economics or equivalent

• 1-2 years in sales support/admin experience, preferably in B2B

• 1-2 years experience in a (field) sales environment, preferably in a high end luxury brand or FMCG

• Fluent in English

People are at the heart of our success - all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together