Experience Inc. Jobs

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Houseman is responsible for ordering, storing and issuing housekeeping items, with a strict control of all items in line with Hilton and the hotel policies and procedures.

What will I be doing?

As the Houseman, you will be responsible for performing the following tasks to the highest standards:

• Maintain par stock in the housekeeping store and ensure that required supplies are available to all floors.

• Check requisitions against the supplies in the pantry for accuracy.

• Report to the Executive Housekeeper differences in quantity or quality of received items, and shortage of supplies.

• Keep track and update all records of goods received and issued accordingly.

• Keep an accurate record of the monthly consumption of supplies and store inventory, submitting reports to the Executive Housekeeper with the final figures at the beginning of each month.

• Check minibar store for any discrepancies and be responsible for the issuance and inventory of minibar items.

• Conduct daily inventory of the minibar store and operating equipment, raising requisitions for minibar stock and guest supplies.

• Submit inventories / reports to the Executive Housekeeper at the beginning of each month.

• Liaise closely with Floor Supervisors and Room Attendants on daily consumption, general store issuance and collection.

• Ensure that the storeroom is well arranged and cleaned.

• Check the storeroom daily and hand over keys before signing out for the day.

• Offer all possible assistance to guests and respond to guests’ requests.

• Maintain all equipment in good working condition.

• Keep linen room neat and orderly.

• Maintain a clean work area, good working relationships with team members and all other departments.

• Report maintenance issues promptly to Engineering.

• Adhere to hotel cleaning and maintenance programs.

• Adhere to the hotel’s policies and procedures, Hilton’s code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Houseman serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• High School and skills training school graduate.

• 1-2 years of experience in similar capacity with international chain hotels

• Basic English level to meet business needs.

• Good knowledge of Housekeeping’s daily operation and cost control.

• Knowledgeable of chemical usage for cleaning.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Housekeeping and Laundry

Title: Houseman

Location: null

Requisition ID: HOT0AI3A

EOE/AA/Disabled/Veterans