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Join Kuehne+Nagel Thailand as an Air Logistics Operational Care Team Leader, where you'll spearhead our air freight operations, ensuring exceptional service delivery and seamless coordination. Lead a dynamic team, optimize logistics processes, and drive operational excellence in a fast-paced environment. Elevate your career by shaping the future of air logistics with us!

Your Role

You are responsible for the delivery of operational excellence through your Operational Care (OCC) team by providing leadership + direction, while continuously optimizing production costs. You will do this by working with a variety of internal + external stakeholders while focusing on the key objectives.

Your Responsibilities

• To ensure operational excellence through high quality shipment management + export/import services.

• To drive collaboration between Customer Care locations (CCL), Revenue Care (RCC), Sales, Systems + Processes to deliver a great customer experience, along with developing of new + existing customer targets.

• To ensure supplier relationships are created + pro-actively managed ensuring delivery to service level agreements (SLA) + Preferred Carrier Partners (PCP).

• To drive air logistics procurement + carrier relation management, developing pricing strategies by liaising on pricing + RFQ preparation, maintaining + strengthening such relationships on the most senior levels.

• To actively manage interfaces + the exchange of information + knowledge across the organization.

• To contribute as process owner to continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.

• To optimize proceedings to ensure the development of operational targets.

• To undertake the responsibilities as the local Dangerous Goods Coordinator.

Your Skills and Experiences

• At least 3 years of experience as Team Leader

• Good team management and work prioritization

• Able to communicate in English is preferred

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.