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Description

The Communications Technology Services organization seeks a highly motivated Senior Technical Business Developer (BD) to support various Amazon business units in their telecommunication infrastructure connectivity needs, focusing on APAC-based customers. Operating as part of the Strategic IP Services (SIPS) Team, responsibilities include designing and optimizing IP-based network connectivity with operational excellence at the forefront, negotiating service contracts that cost structure deals to grow the top and bottom line, and managing vendor relationships. The ideal candidate will have both business and technical telecommunications expertise, able to interact at executive (CXO/VP) levels, as well as Data Center and Network Engineering technical teams. Due to the dynamic nature of business, the successful candidate will be flexible and responsive to an ever-changing environment. Further, the candidate should excel in strategic thinking, negotiation, and communication with demonstrated ability to negotiate multimillion-dollar regional infrastructure contracts, from both a business and technical perspective.

Key job responsibilities

· Serve as a key member of the SIPS team in helping to drive overall network optimization and cost reduction for our internal customers.

· Design connectivity solutions (Dedicated Internet Access, Ethernet Private Line, Wave, Dark Fiber) and negotiate key service contracts with new and existing vendors across the globe.

· Perform financial analysis on business deals.

· Direct fiber diversity and network topology planning for our stakeholders’ networks.

· Facilitate initiatives and work closely with teams across Amazon, including, network deployment, global expansion, services product management, data center operations, supply chain, procurement, and capacity management.

· Work with peers to ensure that their acquisitions contemplate current and future business needs.

· Anticipate bottlenecks, manage risk and escalations, identify defects, and balance the business needs versus technical constraints.

A day in the life

· Intake Network Infrastructure program requirements from our customers and work collaboratively with internal teams to plan, design, and execute solutions to hit our operational targets for Programs.

· Partner closely with ISP to drive cost optimization.

· Track and report updates on key program initiatives.

· Operate strategically and forward thinking to anticipate customer needs and translate their use cases to define innovative ways to scale as we grow.

· Collaborate across teams, organizations, and time zones with a customer centric approach in a fast-paced environment to meet the demands of the business.

About the team

Communications and Technology Services (CTS) is an organization defined by two core teams, Strategic IP Services (SIPS) and Cabling Infrastructure Technology (CIT), our mission is to transform telecommunications and cabling infrastructure services for IT Services (ITS) by relentlessly pursuing excellence in every aspect of our business. We seek to create an environment where Amazonians thrive on our support. We envision not just a service provider to our customers, but a strategic partner in our customers’ success stories, driving value, reducing complexities, and setting new benchmarks in customer experience and satisfaction.

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND | Mumbai, MH, IND

Basic Qualifications

• 5+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience

• Bachelor's degree

• Experience developing strategies that influence leadership decisions at the organizational level

• 5+ years of developing, negotiating and executing business agreements experience

• 5+ Years working with transport, IP and telephony technologies with deep understanding and the ability to demonstrate significant acumen and technical knowledge specific to telecommunications for the following products (Fiber, MPLS, EPL, EVPL, DIA).

• 5+ Years providing consultative services to customers including needs assessment, solution design, and implementation. Strong verbal and written communications skills and the ability to effectively work with diverse customers and audiences, across multiple disciplines.

• Willing to travel up to 30%.

Preferred Qualifications

• Experience interpreting data and making business recommendations

• Experience identifying, negotiating, and executing complex legal agreements

• Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent

• Understanding of optical and DWDM systems.

• Ability to prioritize multiple competing demands to deliver for the customers in a specific time window.

• Ability to create complex financial models to understand business impacts of various network solutions is required.

• Ability to anticipate customer requirements and build strategic plans that are operationally viable.

• Experience working in an IP network planning or implementation role at an ISP, telecoms operator, or CDN.

• Background in high availability backbone design and architecture.

• Understanding of POP and MPLS traffic engineering and use of network capacity modeling tools