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Software Engineer, DevOps

Job Category: Product Engineering

Location: India - Karnataka - Bangalore

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Meet Our Team:

Software Delivery Excellence Alliance – IDE tribe is one of the most innovative and fastest growing groups at Pega that provides the best in industry DevOps services for Pega engineers. As part of our team, you will work closely with talented engineers and product owners across the globe to continuously integrate and deliver applications and experience the Pega features before they are released to customers.

Picture Yourself at Pega:

Pega is changing the way the world builds software. Our goal is to be the no. 1 CRM SaaS company in the world. In this role, you’ll help us innovate, evaluate, architect, setup, customize, maintain and upgrade the infrastructure for CI/CD of Pega Software Development. You will expand your skills by working on a portfolio of industry leading technologies and tools spanning AWS, Docker, Kubernetes, Python, Jenkins, Bitbucket, Artifactory, SVN, Bamboo etc. You will be part of a tightly knit, highly energetic team and have many opportunities to make a positive impact and grow in your career.

What You'll Do at Pega:

• Evaluate, Install, Setup, Maintain and Upgrade CI/CD tools hosted on-premise and on Cloud (AWS) and on docker & Kubernetes

• Involve in CI/CD infrastructure support working effectively with cross-functional teams, stakeholders, and vendors

• Perform troubleshooting, root-cause analysis and resolution of issues critical to SDLC tooling processes

• Innovate and automate processes/tasks that improves team’s productivity

• Build techniques to continuously improve the stability, security and performance of CI/CD infrastructure

• Configure and leverage monitoring using tools like Grafana, Splunk, AWS CloudWatch

• Document and maintain application setup, runbooks, administration guides and troubleshooting guide

Who You Are:

You are a software engineer skilled at DevOps (CI/CD) infrastructure tools and technologies.

• Minimum 3+ years of experience as a DevOps Engineer or equivalent role

• B. Tech/B.E in Computer Science Engineering/relevant field

• Strong analytical and problem-solving skills with a focus on root cause analysis, troubleshooting complex issues, and providing innovative solutions

• Proficient in providing technical support and managing production Linux systems/tools on-premise and that are hosted on AWS

• Must have experience on AWS – EC2, S3, IAM, ECS, EKS, CloudWatch, CloudTrail, RDS, CloudFormation, Lambda, VPC, Route53

• Strong experience with source code version control software (Git) and continuous integration tools (Jenkins, Artifactory etc.)

• Experience in deploying containerized applications using Docker, Kubernetes at scale

• Skillful at automation using Python, Shell Scripting, REST APIs, Jenkins Pipelines (Groovy), Boto3 SDK.

• Strong ability to develop automation scripts, tools, and frameworks to improve operational efficiency

• Experience with monitoring and logging tools like Grafana, Splunk

• Strong understanding of networking concepts, security protocols, and best practices

• Experience with database technologies such as MySQL, PostgreSQL and their administration

• Ability to multi-task and work during production crisis situations

• Ability to adapt to new challenges and learn new technologies quickly

• Knowledge on Java, Groovy, Gradle is a plus

What You've Accomplished:

• Experience in installing, configuring and maintenance of CI/CD infrastructure on Linux OS built on-premise and on AWS

• Expert in providing technical support, RCAs, troubleshooting issues, and providing innovative solutions

• Automation/programming using Python, shell-scripting, Java, Groovy, REST APIs, CloudFormation Templates, Boto3 SDK for AWS

• Proficient working with container orchestration tools like Docker, Kubernetes at scale

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products

• Continuous learning and development opportunities

• An innovative, inclusive, agile, flexible, and fun work environment

• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company#Li-CK

Job ID: 20956

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all..

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.