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Senior UX Researcher - Microsoft Digital Studio

Location: Hyderabad or Bangalore, India

Overview

Are you passionate about creating user-centric digital experiences that empower people and organizations? Do you enjoy conducting both quantitative and qualitative user research and translating insights into design solutions? If so, you might be the Senior UX Researcher Microsoft Digital Studio is looking for.

Microsoft Digital Studio is a global team of designers, researchers, data scientists, and strategists who collaborate to create innovative digital products and services for Microsoft and its customers. We are looking for a Senior UX Researcher to join our Hyderabad or Bangalore studio and lead user research projects where you will be helping to drive digital innovation at enterprise scale, including exciting new spaces like AI.

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Responsibilities

Responsibilities

• Plan, design, and conduct user research activities such as quantitative surveys, usability tests, diary studies, and interviews.

• Partner closely with key stakeholders across design, engineering, data science, and leadership to establish trust and deliver actionable insights in a fast-paced, rapidly changing environment.

• Analyze and synthesize both quantitative and qualitative user data and insights to inform design decisions and strategy.

• Communicate and present research findings and recommendations to diverse stakeholders, including product teams, senior management, and external clients.

• Mentor and coach junior researchers and designers on user research methods and best practices.

• Collaborate with cross-functional teams to define and deliver user-centric digital solutions that meet user needs and business goals.

Qualifications

Qualifications

• An MA/MS degree or higher in Human-Computer Interaction, Psychology, Sociology, or a related field or a BA/BS related to one of the above fields with significant academic or industry experience.

• At least 5 years of experience in conducting user research for digital products and services, preferably in an agency or consultancy setting.

• Proficiency in a variety of user research methods and tools, such as qualitative and quantitative analysis, remote and in-person testing, prototyping, and data visualization.

• Experience with online survey platforms, such as Qualtrics, Survey Monkey, or Microsoft Forms.

• Excellent communication and presentation skills, both verbal and written.

• Strong analytical and problem-solving skills, with a keen eye for detail and quality.

• A portfolio of user research projects that demonstrate your impact and process.

• Experience working across employee experience tools is a big plus!

Location: We are hiring in the following locations: Bangalore or Hyderabad, India.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .