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BlackBox Director of Operations - Products Division (APAC Region) in Bangalore, India

Job Responsibilities:

  • Align, synchronize and manage Global Operational processes with cross-functional team members in India and around the world, many of whom are in different time zones.

  • Manage on-boarding and on-going Operations with India-based Electronics Manufacturing Services (EMS), Contract Manufacturers (CMs) and other electronic product suppliers.

  • Provide in-country support in activities initated by the Sales and Sales Operations teams.

  • Negotiates contractual agreements related to the set-up of electronics manufacturing in India, utilizing EMS and CMs, in partnership with local suppliers.

  • Identify, Engage and Negotiate with new Supplier, EMS and CMs.

  • Coordinate with Global Procurement team.

  • Coordinate with Global Quality team.

  • Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.

  • Review financial information and adjust operational budgets to promote profitability.

  • Revise and/or formulate policies and promote their implementation.

  • Manage relationships/agreements with external partners/vendors.

  • Drive cost-out initiatives within India supply-base.

  • Serve as an escalation point for issues regarding product or service delivery.

  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics.

  • Ensure that the company runs with legality and conformity to established regulations.

Skills, Knowledge, Abilities:

  • Excellent organizational, project management, and leadership abilities

  • Outstanding communication and people skills

  • Knowledge of India industry legal rules and guidelines

  • In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, etc.)

  • Working knowledge of data analysis and performance/operation metrics

  • Familiarity with MS Office and SAP (S4/Hana)

  • Working knowledge of ISO 9001:2015 and Quality Management Systems.

Qualifications:

  • Degree in business administration or electronics engineering. Advanced degree will be a plus

  • Minimum 5 years experience managing Electronics Manufacturing Services (EMS), Contract Manufacturers (CMs) and other electronic product suppliers.

  • Project Management Professional (PMP) certification (or similar credential) strongly desired.

Supervisory Responsibility:

Will directly and indirectly lead other team members within the Operations department.

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