Experience Inc. Jobs

Job Information

BlackBox Associate Consultant - IT in Bangalore, India


The IT Project Coordinator will be responsible to track project status for Blackbox’s IT department. The Project coordinator in conjunction with Operations manager / Tower leaders and manage and report project status under IT Program portfolio.

The Project Coordinator will report to the IT Program Manager and will be part of the IT Project Management Organization

Essential Functions:

  • Develop best practices and tools for project planning, execution, project management, ongoing deliverable tracking, communication, and key performance metrics

  • Able to present and communicate updates on critical projects status to VP IT head and global CTO.

  • Provides support to IT VP’s and Global CTO for Executive Meetings: Status Reports, IT Operating Board, and IT Advisory Board

  • Provide guidance to business governance committees for prioritization of projects in the portfolio and related schedule, advising them on existing resource demand and other constraints, project dependencies and risks

  • Directs PMO’s project managers and team in:

  • Governance and implementation of processes, methodologies, tools and products

  • Project Change Management processes and tools

  • Preparing and reviewing recurring program and project status reports.

  • Facilitating the identification and escalation of issues and risks.

  • Facilitating the management of resource capacity planning across all projects in the portfolio and communicates effectively with senior management.

  • Facilitating the audit of required project deliverables and documentation for existing projects to determine how effectively the project management process is being utilized within the organization; meet the minimum ITPMO governance standards, the company’s internal audit process and identifying areas for continuous improvement.

  • Identifying, analyzing and coaching Operations Mangers / IT Tower Leaders on project costs and delivering projects within the budget (CAPEX and OPEX).

  • Travel required based on business demands

Education Requirements:

Preferred - Bachelor’s Degree B. Tech / MBA and experience in IT PMO.

Experience Requirements:

  • 4-8 years of experience using knowledge, process management systems (VISIO, Smart sheet, MS Projects, Excel & Power Point)

  • Industry standard Project Management Certifications such as PMP is added value.

  • Min. 3-4 years of experience of being a business analysts roles for IT Software projects and in providing directions to various development, IT support teams

  • Experience in working automation toolset would be an added advantage

  • Preferred experience in design/deployment business process responsibilities involving complex requirements assessment, process/procedure design and implementation within the technology services industry.