Job Information
Beltway Companies Rental Sales Associate in Baltimore, Maryland
About Us: Idealease of Baltimore is a leading provider of heavy-duty truck rentals and leases, dedicated to delivering top-notch service and reliable equipment to our clients. We pride ourselves on our commitment to customer satisfaction and our extensive fleet of well-maintained vehicles. As we continue to grow, we are seeking a motivated and dynamic Heavy Duty Truck Rental Sales Associate to join our team and contribute to our success.
Position Overview: We are looking for a highly organized and customer-focused Heavy Duty Truck Rental Sales Associate to manage and drive sales for our truck rental operations. This role requires excellent communication skills, a keen understanding of customer needs, and the ability to build strong relationships with clients. The ideal candidate will have a background in sales or customer service, preferably within the transportation or equipment rental industry.
Key Responsibilities:
Customer Engagement: Greet customers, assess their rental needs, and provide tailored recommendations for heavy-duty trucks and equipment.
Sales Management: Actively promote rental services, including upselling and cross-selling additional products or services.
Quote Preparation: Generate accurate rental quotes and manage rental agreements and contracts.
Fleet Management: Oversee truck availability, ensure the readiness of equipment for rental, and coordinate with the maintenance team to address any issues.
Client Relationship Management: Build and maintain strong relationships with existing customers, address their concerns, and seek opportunities to enhance customer satisfaction.
Market Analysis: Stay informed about industry trends, competitor activities, and customer feedback to drive improvements in service offerings.
Administrative Duties: Maintain accurate records of rental transactions, manage inventory, and prepare sales reports as needed.
Requirements
Minimum 2 Years of Experience: Proven experience in sales, preferably in the heavy-duty truck or automotive rental industry, with a track record of meeting or exceeding sales targets.
Strong Customer Service Skills: Ability to build and maintain relationships with clients, addressing their needs and concerns promptly and professionally to ensure high customer satisfaction and repeat business.
Excellent Communication Skills: Proficiency in both verbal and written communication, capable of clearly explaining product features, pricing, and rental terms to clients.
Technical Knowledge of Heavy Duty Trucks: Familiarity with the specifications, features, and maintenance requirements of various heavy-duty trucks to provide informed recommendations and answer technical questions.
Sales and Negotiation Skills: Demonstrated ability to effectively negotiate rental agreements, handle objections, and close deals while maximizing revenue and ensuring favorable terms for both the company and the client.
Benefits
401(k) matching
Bonus Pay
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance