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Lutheran Immigration and Refugee Service Program Officer for Family Reunification - Global Refuge in Baltimore, Maryland

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Assistant Director for Family Reunification, the Program Officer for Family Reunification will conduct oversight and coordination of the Home Study and Post Release Services Program or Safe Release Support Services Program (as assigned) to ensure holistic, culturally competent services for unaccompanied children and their families.

The Program Officer will ensure the effectiveness and quality of services through supportive program management, data management, trend analysis, training, and technical assistance.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  • medical, dental, vision available the first day of employment,

  • professional development, tuition reimbursement,

  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,

  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,

  • company 403(b) contribution of 3%, an additional 7% match which vests immediately,

  • Family Building benefits for reproductive procedures, adoption/foster care assistance, and

  • an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

    At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.


  • Provide support and technical assistance to partners related to issues of service delivery, documentation, reporting, Global Refuge, and Child Welfare best practices, as well as Federal obligations.

  • Provide ongoing desk and site monitoring of service partners to assess program functioning and compliance with ORR/Global Refuge standards, identify trends and service gaps, and evaluate service models.

  • Identify training needs and program challenges for the development of materials, resources, and tools to enhance the delivery of program services in accordance with recognized child welfare standards, LIRS best practices, and Global Refuge/ORR policies and procedures implementation.

  • Create and facilitate online and in person trainings using interactive video conferencing and presentations to inform field and HQ staff of the most recent standards and policies and procedures regarding digital fingerprinting and packet assistance.

  • Contribute to writing substantial portions of various governmental reports (quarterly, annual and monitoring visit reports).


  • Undergraduate degree in Social Work or other behavioral science. Master's degree in Social Work strongly preferred.

  • Minimum of 3 years' progressive experience in program management serving children and families required; experience and knowledge of child welfare systems, principles, practices, and emerging trends.

  • Experience in nonprofit governance, administration, grants management and compliance.

  • Demonstrated ability to work within a team and independently, establish priorities and exercise sound judgment in response to systems that are highly complex, sensitive, and confidential.

  • Experience developing and managing collaborative partnerships across various systems.

  • Demonstrated experience in program development, administration and management.

  • Demonstrated experience in providing training and technical assistance to internal staff and external partners.

  • Knowledge of legal and political issues related to immigration and child welfare.

  • Experience with and commitment to working in a very diverse workforce. Excellent writing skills required.

  • Strong analytical and problem-solving skills.

  • Proficiency in Microsoft Office applications.

  • Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants. Special Position Requirements

  • Licensed or license eligible strongly preferred

  • Spanish language ability strongly preferred.

  • Up to 25% travel required.

  • Valid driver's license required.

  • Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.

    Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

    We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.