Job Information
Amazon Process Assistant, Amazon Air in Baltimore, Maryland
Description
Come build the future with Amazon Global Air!
A part of Amazon transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We’re defining the future of the air cargo transportation through a talented, diverse team, leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off? Fly Amazon!
#AmazonAir #FlyAmazon
Key job responsibilities
Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Provide vacation coverage for Area Managers
Provide policy follow-up, attendance tracking (duties do not extend to discipline)
Track and report ATS/labor hours
Assist the floor as an associate resource, training associates and verifying SOP compliance
Ensure successful area performance, through tracking, reporting and feedback of associate performance
Participate in Operational Excellence initiatives in some capacity
Fill in as needed with production duties
Fully understand workflow and daily production goals
Review and update SOPs as required
Assist in keeping work area clean and organized
Identify and address safety hazards within the work area
Coach associates to work safely at all times
Participate in safety initiatives
Refer all job injuries immediately to area manager
A day in the life
Process Assistants perform production duties as needed: picking and packing orders, receiving and stowing product, ensuring inventory accuracy, and loading and unloading aircraft at or above the rate expectation for each task. Process Assistants will also be responsible for motivating others and keeping their work areas safe!
This Process Assistant position will be focused on Ramp Operations with flexibility to assist in Sort Operations when needed.
Eligibility requirements
Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
Temperature in the Air Gateway may vary between depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must.
Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
Basic Qualifications
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Are 18 years of age or older
Preferred Qualifications
A completed Bachelor’s Degree from accredited university
1+ year of leadership experience directly managing others
1+ year working in a like environment (manufacturing/distribution/warehousing/retail)
Previous experience in a seasonal Process Assistant role
Possess a valid in-state driver’s license
Previous or current experience working in an ambassador role
Experience with performance metrics and lean process improvement
Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $44,512/year in our lowest geographic market up to $54,912/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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