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Kennedy Krieger Institute Patient Accounts Representative I in Baltimore, Maryland

The Patient Accounts Representative I is responsible for follow-up functions and timely resolution of assigned accounts under general supervision. The incumbent may also be responsible for claim submission depending on their assigned accounts.

Responsibilities

  1. Ensure timely resolution and collection of assigned account balances utilizing Patient Accounting software.

  2. Ensure timely submission/transmission of claims and verification of claim acceptance where appropriate for assigned account balances.

  3. Complete daily payment activity reports for assigned account balances.

  4. Identify reoccurring problems or issues for assigned account balances that delay or impact reimbursement.

  5. Interact effectively with management/peers/internal parties/and external parties to resolve a diverse range of problems encountered in the life cycle of a claim.

  6. Perform general accounting transactions via completion of adjustment forms, charge correction forms, and payment transfer forms.

  7. Update and maintain denial reports and flags in accordance with departmental requirements.

  8. Record complete and meaningful account documentation.

  9. Review and process correspondence requests for assigned account balances.

  10. Change the financial class to patient liability after determining that all insurance has been processed and paid appropriately.

Qualifications

EDUCATION:

  • High school diploma or equivalent required.

  • Associates degree or higher in Accounting, Finance, Business Administration or related discipline preferred.

EXPERIENCE:

Previous experience in hospital/physician office, patient accounts, or related setting required.

Minimum pay range

USD $37,132.78/Yr.

Maximum pay range

USD $60,215.17/Yr.

Vacancy ID11202

Pos. CategoryAdministrative and Office Support

Job Location : Street1741 Ashland Ave

of Hours40.00

Job LocationsUS-MD-Baltimore

Pos. TypeRegular Full Time

Department : NamePatient Accounting

Equal Opportunity Provider and Employer M/F/Disability/ProtectedVet

Marylands Pay Transparency Act

In compliance with the Maryland Pay Transparency Act, Kennedy Krieger includes the wage range for all posted jobs. The wage range references the pay grade minimum and maximum full-time annualized salary, or hourly pay rate, for the position. The actual pay may depend on relevant experience, education, hours worked and/or internal equity. Not all candidates will be eligible for the upper end of the salary range. Specific wage information will be discussed during the interview process.

Benefits

Kennedy Krieger offers a comprehensive benefits package that includes medical, dental, vision, 401(k) with match, tuition reimbursement, student debt relief, childcare subsidies, dependent college tuition grants and free parking. In addition, we offer generous time off and rich professional development opportunities. All benefits are subject to eligibility requirements.More information here.

We require full COVID vaccination or documentation of medical and/or religious exemption(s) approval for this job as we are a healthcare institution committed to putting health and safety first for our patients, students, employees, and the communities we serve.

EOE/M/F/D/V

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