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Morgan Stanley Operational Risk – Incident Management - Assistant Vice President in Baltimore, Maryland

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

MS Wealth Management (MSWM) Operational Risk:

Morgan Stanley Wealth Management Operational Risk group is responsible for overseeing the operational risk and control framework within the Wealth Management business unit. This team partners with the Business Risk and Control groups throughout the organization to implement control processes and procedures, report operational losses and reporting, manage audits and exams with Compliance and Internal Audit, organize the annual Risk and Control Self-Assessment, and coordinate new operational risk programs in partnership with the business as well as Firm Operational Risk Management.

This role will provide broad exposure to all functions and business lines within Wealth Management. The main responsibilities of this role will be to focus on effectively managing residual Business Disruption & Resilience risk. The responsibilities of the role are a combination of business-as-usual processes as well as discrete projects that are strategic in nature.

Specific duties within the WM Operational Risk team will include:

  • Collaborate with a large number of stakeholders to identify, coordinate, escalate and monitor various operational resilience events – including market, technology, geo-political and other business disruption events.

  • Provide Senior Management with strategic intelligence on potential impacts and work with various stakeholders to formulate readiness or containment strategies.

  • Provide clear & concise communication to a broad audience, including senior leadership.

  • Closely monitor the market and current events for potential external risks to the Firm

  • Develop detailed playbooks to support the WM business during market, technology, geo-political or macro-economic events.

  • Support with the assessment and invocation of WM Crisis protocols.

  • Ensure that risks identified as part of an event have been effectively evaluated and Firm Policies, Controls and Business Continuity Plans are appropriately updated to reflect lessons learned.

  • Assist with regular incident metrics and analysis for Senior Management, which allows for visibility into incident volumes, impacts, and other trends. Identify and track thematic risks.

  • Attain subject matter expertise with the Firm’s incident & BCP reporting tools, to be able to aid and train others, as needed.

  • Assist with training events and presentations with regards to changes to procedures, tools, new processes, etc.

    • *

Required Qualifications:

  • 7 years of Business Resilience or Operational Risk management experience.

  • Strong familiarity with Wealth Management businesses and functions, as well as the financial services industry.

  • Strong Data Analytics skills and should be able to effectively operate in high-pressure scenarios.

  • Solid written and verbal communication skills, with the ability to write succinct and meaningful memos for senior stakeholders.

  • Must take a data and facts-based approach to problem solving.

  • Strong project management skills with the ability to effectively monitor plans and gather updates

  • Advanced knowledge of Microsoft Office suite, emphasis on Outlook, Excel, and PowerPoint.

  • Bachelor’s degree

Desired Qualifications:

  • Supervisory experience and used to working in a matrixed environment

  • Financial product familiarity (Equities, Bonds, Options, ETFs) would be a plus

    Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Job: *Wealth Management

Title: Operational Risk – Incident Management - Assistant Vice President

Location: Maryland-Baltimore

Requisition ID: 3257484

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