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ARK Systems, Incorporated Low Voltage System - Technical Representative in Baltimore, Maryland

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Low Voltage System - Technical Representative

Department: Turnkey Installation

Location: Baltimore , MD

START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=1632970&source=1632970-CJB-0)


This position is responsible for service, testing and installations (installing, wiring, programming & testing) fire, security, card access, door entry, paging/sound, fire and other electronic systems as required .


  • Diagnosis equipment failures with computer, networks and associated systems for the purpose of identifying needed repairs and/or ensuring equipment is in proper working order.

  • Installs computer hardware, network switches, routers, peripherals, security equipment, cameras, application software, etc for the purpose of providing a complete functional system tailored to a customer-s needs and overall specific site parameters.

  • Ability to interface with vendors and manufacturer-s representatives to resolve operating systems issues. Analyzes bugs in systems and application software: researches and tests possible solutions; implements solutions.

  • Daily communication with project manager to resolve problems and discuss job status.

  • Maintains accurate as-built drawings and/or schematics.

  • Completes associated paperwork in a timely, efficient manner per company requirements.

  • Performs troubleshooting and service work. Terminates devices and panel wiring. Programs panels and systems for proper operation per plans, specifications and code requirements.

  • Communicates with ARK team members to effectively pursue company goals and criteria of installing alarm systems according to acceptable standards and practices.

  • Communicates with customer concerning the importance, operation and status of their life safety system. Assures customer satisfaction.

  • Conducts quality assurance.

  • Responds to after hour services calls as required.

  • Installation of system wiring as applicable

  • Other duties as assigned

Required Skills/Abilities:

  • Ability to obtain Maryland and Virginia security technician license.

  • Knowledge of NFPA alarm system requirements and have the ability to interpret code books and handbooks.

  • Must have customer relations experience and skills.

  • Field electronic practical experience required.

  • Good communication skills are required.

  • Must have a positive and respectful attitude and maintain good working relationships with management staff and employees.

  • Must maintain good driving record (insurable through our insurance carrier) for driving to/from job sites.

Education and Experience:

  • Field electrical and/or electronic practical experience required.

  • 3-5 years of related industry experience.

  • Valid driver-s license

  • Able to obtain Maryland and Virginia security technician license as required. Paid for by ARK.

Physical Requirements:

  • Physically able to climb overhead or crawl under spaces to complete jobs

  • Must be willing to work at heights

  • Must be able to operate electrical tools

  • Must be able to differentiate color coding of cables

  • Must be able to lift up to 50 pounds at times

ARK offers a competitive salary and a comprehensive benefits package including:

  • Medical Insurance

  • Vision Insurance

  • Dental Insurance

  • Short Term Disability Insurance

  • Short Term Disability Insurance

  • 401(k) Plan

  • Life Insurance

  • 9 Paid Holidays

  • Paid Vacation and Sick Leave

  • Employee Referral Program

Maximize your potential with ARK!

ARK Systems is an EOE M/F/D/V

START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=1632970&source=1632970-CJB-0)