Danaher Corporation Inside Service Sales Specialist in Baltimore, Maryland
Our work at Hach ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You’ll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you’ll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.
Hach is proud to be one of Danaher's Water Quality companies (https://www.dhwaterquality.com/) . Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
Inside Service Sales Specialist
This position is responsible for proactively managing assigned accounts as well as prospecting and cultivating new accounts within their geographic territory to drive market penetration and accelerated sales growth of Service Contracts. The Inside Service Sales Representative (ISR) will need to quickly build customer rapport and establish trust and credibility through a consultative selling style, thereby building a funnel of opportunities to close. Sellers in this role will receive support and guidance from management and other internal departments, however, it is imperative that a self-starter mentality is in place, along with the ability to manage and build their own sales business. This position offers a competitive salary, plus accelerated bonus earnings for high performance, plus the opportunity to take advantage of Danaher Business Systems (DBS) trainings and certifications. Enjoy a fun, friendly and fast paced working environment with a goal of individual and team growth.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Responsible for managing and growing a sales territory with a challenging, yet achievable growth target
Engage clients and prospects via phone to identify sales opportunities for closure using funnel management techniques, for the development and growth of individual sales territory. This includes, but is not limited to, providing quotations, cross-selling, up-selling and minimizing discounting where possible
Execute a consultative sales strategy
Populate and maintain the highest standards of data integrity in Salesforce
Collaborate with other Inside Service Sales Representatives to improve processes
Engage in department Key Performance Indicators (KPIs) through visual management and countermeasures where appropriate
Cross-functional interfacing with other commercial departments to leverage the best resources to close business
Thinks through and analyzes complex problems, challenges, and drives to root cause.
Prioritizes effectively, acts with speed and agility.
Demonstrates deep understanding of customer expectations and end user needs.
Actively participates in cross functional brainstorming sessions.
Consistently drives high quality, on-time results.
Builds and maintains good working relationships with peers and supervisors; works collaboratively.
Behaves in ways that are aligned with the Danaher Standards of Conduct.
Bachelor’s degree required
3 years minimum sales experience, progressive tele-sales experience selling products and services in a business-to-business environment
Demonstrated ability to listen to and seek out solutions to customer needs
Proven ability at cross-selling and up-selling; demonstrated experience increasing revenue within existing accounts by broadening and deepening solution placement
Ability to handle technical questions relating to the product
Effective organizational and time management skills
Strong working knowledge of SFDC preferred
Good communication skills; both written and verbal
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.
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