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ALTA IT Services has a Contract opening for a Healthcare Business Analyst to support a leading, Washington DC based health insurance customer. The Senior Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. Well-developed functional and business knowledge of clinical operations, including Care Management, Utilization Management, and Appeals & Grievances. Previous experience using the GuidingCare, Care Manager or Onbase clinical platforms . The incumbent is accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow.

100% Remote

Pay $55/HR

Must have:

• Experience in a healthcare industry along with clinical operations, including Care Management, Utilization Management, and Appeals & Grievances.

• Previous experience using the GuidingCare, Care Manager or Onbase clinical platforms

• Ability to write user stories.

• Previous experience writing documentation and procedural materials for multiple audiences.

• Strong communication skills.

  Job Functions:

• Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business area’s user and/or technical (functional/non-functional) requirements.

• Collaborates in the creation of project plans to define, organize and schedule requirements management and development activities.

• Implements practices and procedures for end user test plans.

• Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs.

• Provides guidance and training to application end users.

  #M2

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.