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Bon Secours Mercy Health Care A Van Patient Service Representative in Baltimore, Maryland

Thank you for considering a career at Bon Secours Mercy Health!


The Clinical Support Registrar is responsible for greeting and registering patients presenting to the Care-A-Van for health care services. Registration will be done using an electronic medical record system. The Clinical Support Registrar is also responsible for assisting patients with language needs and assisting with light clerical duties.


  • High school diploma or GED required

  • Must be bilingual (Fluently speak and understand English/Spanish)

  • Previous work experience in public health, community health outreach, and/or working with culturally diverse populations highly preferred.

  • Experience in patient interviewing preferred.

  • Knowledge of medical terminology preferred.

  • Previous customer service experience with exposure to a variety of customers is required

  • Knowledge and experience in data entry, report tabulations, and routine clerical support preferred. Must have proficiency in the operation of a laptop PC.

  • Flexibility in adapting to changing needs of the program, ability to work as a team member, and the willingness to work flexible hours in community based settings required.

Bon Secours Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • An employer-matched 403(b) for those who qualify

  • Paid time off

  • Educational Assistance

  • And much more

S cheduled Weekly Hours:


Work Shift:

Days/Evenings (United States of America)


Community Outreach - Richmond Health Source Shared Services - Care-a-Van

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia , which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .