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Johns Hopkins University Associate Director of Outreach in Baltimore, Maryland

Student Health and Well-Being Mental Health Services (SHWB-MHS) at Johns Hopkins University seeks an energetic, organized, and motivated Associate Director of Outreach to work in a dynamic and fast-paced environment focused on delivering innovative mental healthcare and supporting the well-being of a diverse community of learners. Reporting to the Director of Outreach, the Associate Director of Outreach is a key member of the newly expanded and restructured MHS leadership team.

In close collaboration with fellow members of the Mental Health Services leadership team, the Associate Director of Outreach will advance the depth and breadth of services and programs that support learners who are historically underrepresented in the utilization of Mental Health Services programs, including students and learners who identify as first-generation, limited income, LGBTQ+ and as members of underrepresented racial and ethnic groups. This position supervises 5 clinical staff who serve as Coordinators for identity-based services (LGBTQ+, Black, LatinX, Asian/Asian American, and international students), and the Associate Director will oversee outreach to these populations, as well as develop and provide outreach to first generation and limited income students as this position’s primary population of focus. The person in this role will build relationships with campus partners across the University including the Center for Diversity and Inclusion, Center for Student Success, student and learner affinity groups, and leaders within divisional student affairs offices to support increased accessibility and the provision of culturally responsive mental health resources.

This position will be primarily based at the Homewood campus and will deliver and oversee outreach to learner groups across the university (Homewood, East Baltimore, Mt. Vernon and Washington, D.C). Flexible hours are required at key times in the academic year (e.g. orientation and special events) including evenings and weekends. The Associate Director of Outreach will be a member of the MHS leadership team call schedule, which provides consultative support to the JHU Behavioral Health Crisis Support Team and contracted on-call services.

Specific Duties & Responsibilities

  • This position’s direct clinical service and supervisory responsibilities will be primarily based at the Homewood clinic but may provide virtual or in-person services at other locations in Maryland or Washington, D.C. depending on demand and specialty.

  • See minimum qualifications for required timeframes of licensure.

  • Jurisdictions required, Maryland and Washington, D.C.

Outreach (35%)

  • Supports the implementation of a wide range of outreach initiatives for all learners, including programs to increase help-seeking behavior and community awareness of mental health resources, particularly for populations that are historically underrepresented in traditional mental health services.

  • Contributes to reports, needs assessments, program outcomes and evaluations for outreach initiatives.

  • Contributes to social media campaigns and online forms of communication, including the MHS website and JHU campus-wide communication portals, to disseminate information regarding events, educational programming and mental health campaigns.

  • Contributes to the development of relevant policies, procedures, and other written materials to reflect current Outreach operations and practices.

  • Develops, executes and evaluates psycho-educational workshops and other presentations for all JHU students and learners, with a special emphasis on prevention and intervention efforts for first generation and limited-income students.

  • Develops and facilitates opportunities for informal interactions with students to reduce barriers to counseling, which may include offering drop-in hours, attending student events, and participating in a range of student-led and student-focused programs.

  • Maintains a visible presence through participation in outreach and educational activities, including resource fairs, Heritage events, and community activities

  • Conducts ongoing needs assessment of first generation and limited income students’ holistic needs through meetings and collaborations with students, campus partners and the broader community of JHU to help eliminate barriers to counseling and mental health services; oversees similar needs assessments for direct reports’ populations of focus.

  • In close collaboration with the Associate Director of Assessment and Student Success, develops and maintains partnerships with students, student organizations and university-wide groups for first generation and limited-income students.

  • Works collaboratively with the Center for Diversity and Inclusion, Center for Student Success and other offices to develop a network of support services to proactively address the holistic wellness needs of first generation and limited-income students.

Direct Clinical Service (approximately 15-25%, based on clinic needs)

  • Creates a warm and welcoming clinical environment where clients feel supported and respected as they pursue their personal, academic, and professional goals.

  • Provides multiculturally-informed direct clinical services, including goal-oriented approaches to initial consultations, intake assessments, single-session therapy, individual counseling, group and relationship counseling, and crisis intervention for a diverse community of undergraduate and graduate students, with particular focus on first generation and limited income students.

  • Utilizes both flexible and goal-oriented approaches to individual treatment, such as cognitive behavioral therapy, dialectical behavioral therapy, and interpersonal therapy, often in collaboration with treating psychiatrists.

  • Collaborates with providers within SHWB as an interdisciplinary treatment team.

  • Consults, as appropriate, with providers in the community to facilitate continuity of care.

Supervision & Administrative Duties (25%)

  • Provides leadership, clinical and outreach supervision, and consultation to 5-6 identity-based Coordinators.

  • Leads team meetings in the absence of the Director of Outreach.

  • Collaborates closely with other members of the MHS leadership team who directly supervise clinical staff to ensure consistent expectations, clinic flow, and equitable distribution of duties for direct reports.

  • Provides supervision to trainees related to outreach activities.

  • Leads or participates in MHS staff recruitment and hiring processes.

  • Effectively manages direct reports, including onboarding, goal setting, performance evaluations, performance management, and related HR processes.

Collaborative & Other Activities (20%)

  • Participates in multi-disciplinary clinical and administrative teams, including case consultation, peer chart reviews, committees.

  • Participates in training programs and professional development of staff through provision of didactic training, consultation, and seminars.

  • Provides clinical supervision to trainees; psychologist candidates will be part of the APA-approved doctoral internship clinical supervision pool.

  • Remains abreast of current literature and research on student behavioral health, assessment practices and evidenced-based intervention strategies for students historically underrepresented in utilization of mental health services.

  • Actively contributes to MHS leadership team activities and Outreach strategic planning.

  • Participates in MHS leadership team call rotation.

  • Other duties as assigned.

Special Knowledge, Skills, or Abilities

  • Demonstrated commitment to the principles of diversity, equity, inclusion, and belonging.

  • Demonstrated commitment to the principles of anti-oppression, inclusive excellence and diversity through involvement and participation in university and division-wide projects and initiatives.

  • Experience developing programs and initiatives related to addressing health equity and supporting populations that are historically underserved in mental health services utilization

  • Experience independently executing psycho-educational presentations, programs and events for a wide audience.

  • Knowledge of priorities and concerns specific to students and learners who identify as first generation, limited income, LGBTQ+ and as members of underrepresented racial and ethnic groups.

  • Bilingual proficiency is highly desirable.

Additional Information (Working Conditions)

  • This position requires evening and weekend work dependent on the programmatic needs of the University and for activities during the academic year (e.g., orientation, special events, etc.)

  • One day of remote work is standard; additional remote days may be required or permitted based on operational needs.

  • This position is designated as a Required Attendance Employee, designated as vital to the operation of a work group, so may be required to work during a university closure in response to operational needs.

Minimum Qualifications

  • Master's Degree in Counseling, Psychology, or Social Work from an accredited institution.

  • Minimum of 5 years of post-licensure clinical experience.

  • Minimum of 2 years of clinical supervisory experience.

  • Minimum of 1 years of experience in a supervisory role responsible for the management and evaluation of employees.

  • Licensed as a mental health provider in required jurisdiction(s) noted in job description (psychologist, LMFT, LCPC, LCSW-C) or license-eligible (licensed as a mental health. provider in another jurisdiction, must obtain licensure in required jurisdiction(s) within 6 months of hire).

Preferred Qualifications

  • Doctoral Degree (DSW, Ph.D., Psy.D. or relevant terminal degree) from an accredited program is strongly preferred.

  • Licensed as a psychologist in required jurisdiction(s) noted in job description or license-eligible (must obtain licensure in required jurisdiction(s) within 6 months of hire)

  • Clinical experience in a university setting strongly preferred.

Classified Title: Associate Director Mental Health Service

Job Posting Title (Working Title): Associate Director of Outreach

Role/Level/Range: ACRP/04/MG

Starting Salary Range: Min $86,500 - Max $151,400 Annually ($115,000 targeted; Commensurate with experience)

Employee group: Full Time

Schedule: Mon - Friday / 8:30 - 5:00

Exempt Status: Exempt

Location: Hybrid: On-site 3-4 days a week

Department name: 60012626-Mental Health Services

Personnel area: University Student Services

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.