Job Information
ReSound ERP Functional Consultant in Ballerup, Denmark
Do you want to be part of shaping the Service Need to Resolution and Warehouse Management process in our D365FO? And would you like to be part of a global recognized conglomerate within hearing instruments, audio-, video-, and gaming equipment? Then you might be our new colleague.
As a functional consultant for Service Need to Resolution (SN2R) and Warehouse Management System (WMS), you are part of ensuring the development and implementation of technical solutions that enhance our supply chain capabilities. You will work closely with cross-functional teams, including functional consultants, developers, business analysts, and stakeholders, to ensure the delivery of high-quality solutions.
The team you will be part of:
Based at our global HQ, located in Ballerup, Denmark you will join the team “Service and Warehouse Solutions” – and report to Senior Manager Alexander Kyhl Schønberg.
You will be part of designing and delivering the Service need to Resolution for Hearing Division as a part of our Digital Transformation Program (DTP), where we are transitioning from Navision into a combination of Salesforce and D365FO. The other scrum team is focusing on a new Warehouse Management system (D365FO) program where the first project targeting the Enterprise and Gaming Division.
As we are expanding the team with a few other positions to meet the internal demands of our services, you will join a team currently consisting of 7 highly skilled functional consultants.
As a functional consultant, you will also be part of managing the solution for the Aftermarket Services (AMS) area in Enterprise and Gaming divisions, which are already live on D365FO. Your role will involve ensuring continuous improvement to this and ensure the consistency among the tree divisions.
Your contribution is appreciated, and you will:
Define, refine and prioritize the product backlog in collaboration with our Business Product Owners, ensuring alignment with business goals and requirements.
Collaborate with stakeholders to gather and document requirements, translating them into actionable user stories.
Work closely with the rest of the delivery teams to ensure clear understanding of requirements and timely delivery of features.
Provide 3rd-level support for complex D365FO issues if the issues cannot be solved by our application support team.
To thrive in the role, we imagine that you have:
Have a relevant educational background, most likely within Supply Chain Management, Logistics, Procurement, or perhaps within Business Administration or IT.
Some years of experience with Microsoft Dynamics AX2012/D365FO, where you have gained knowledge of AX2012/D365FO SCM functionality, is encouraged. Alternatively, you are willing to learn and develop your professional and personal skills within IT and Supply Chain Management.
A good business understanding and the ability to balance cost and benefit.
Good communication skills in both Danish and English.
We envision your approach to problem-solving is professional, and you are collaborative while being open to personal growth and knowledge acquisition. You take pride in delivering projects within scope and time. In addition, you possess good stakeholder management-, and communication skills. We are open for your Microsoft Dynamics AX2012/D365FO and SCM experience.
In your new position, it is essential that you consistently engage in active listening and challenge your stakeholders across the organization to enhance our operations. Moreover, we imagine that you: Your ability to work well with others is evident in your contributions to setting up a responsive IT framework. Concurrently, you are both efficient and reliable.
We encourage you to apply
Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills . We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure success for you, but for your team and the wider GN organization as well.
We are dedicated to an inclusive recruitment process
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Should you have any special requirements for the Interview please let the hiring manager know upon accepting invitation to interview.
How to apply?
Use the ‘APPLY’ link no later than 31th of March 2025. Applications are assessed on a continuous basis, so don’t wait to send yours.
On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy .
If you would like to know more about the position, please contact Senior Manager of Service and Warehouse Solutions, Alexander Kyhl Schønberg on +45 28 12 05 92.
Join us in bringing people closer
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiast.
We hope you will join us on this journey and look forward to receiving your application.
#LI-Hybrid
#LI-GNGroup
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.
By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.
The GN-owned brands that are responsible for bringing these technologies to life:
Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)
Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)
Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)
Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.
If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .