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Job Summary

If you are an Engineer looking for an opportunity to grow on a global platform, Emerson has a great opportunity for you in Projects & Services team in our Organization!

We are looking for a Senior Service Engineer to join our team!

The Field Senior Service Engineer will perform activities required for the installation, commissioning, start-up and technical support of Emerson software and systems at customer sites. As Senior Service Engineer, you are also responsible for the preparations and design activities of the systems in the company office and also responsible for driving work according to the Emerson standards of safety and quality.

In this Role, Your Responsibilities Will Be:

• Perform tasks for system maintenance and performance evaluations.

• Provide technical support to customers.

• Be able to solve customers problems related to the process system.

• Implement Control system maintenance tasks.

• Perform system acceptance tests, installation, commissioning, training, fault analysis and rectification work at customer sites and installations.

• Assist in design studies, H/W & S/W upgrades & modifications.

• Configuring/application management and support.

• Implement all work (repairs, installations, training etc.) in accordance with guidelines and certifications.

• Be able and willing to perform emergency call-out services to provide customers with fast and efficient services.

• Implement the requested job in the best way to meet customer’s deadlines and expectations.

• Keep workshop/workplace(s) tidy, in order and representative.

• Communicate issues concerning customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management.

• Tutoring customer training.

Who You Are:

You readily action new challenges, without unnecessary planning and break down objectives into appropriate initiatives and actions. You build and deliver solutions that meet customer expectations. You work collaboratively with others across the organization to achieve shared objectives. You anticipate the impact of emerging technologies and make adjustments, scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance. You actively seek guidance from pertinent sources to make timely and well-informed decisions. Taking on new opportunities and tough challenges with a sense of urgency, high energy, and passion. Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

For This Role, You Will Need:

• Degree in an engineering discipline, such as mechanical / electrical, computer science, or control systems.(Minimum technical College level).

• Good communications skills and fluent in English –written and spoken.

• Technical competencies.

• Availability to work non-office hours and perform call-out services, if applicable.

• Availability to work offshore, if applicable.

• Driving license for car.

Preferred Qualifications that Set You Apart:

• Relevant experience a from process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries.

• Product Knowledge.

Our Offer to You:

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. Therefore we have an Employee Assistance Program to support our employee's ‘Wellbeing’. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively give to communities around us.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 24008107

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.