Experience Inc. Jobs

Description

What we do: Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and right the first time.

To learn more about us please check out our website here. (https://www.youtube.com/watch?v=IfacXlPz9a8)

Rain for Rent’s employees are proud to work for this family owned business which has been in business for more than 80 years. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 65 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.

The Fleet Administrator for Telematics provides support to the Fleet Department for the overall configuration, maintenance, and health of Rain for Rent’s telematic and IoT systems. The role contributes to continuous improvement initiatives and is expected to make suggestions to drive efficiency. The individual will work closely with the product line managers, engineers, technicians, and branch management to ensure optimal functionality and governance of the telematic/IoT solutions; will analyze solution data to determine corrective actions needed in support of data quality expectations and reporting deliverables; and will be the primary point of contact to provide HMI training and escalated support to end users.

The incumbent will recommend, develop, and implement new approaches, polices, procedures, and training to effect continual improvements in efficiency and cost savings.

Essential Duties and Responsibilities:

• Monitor and measure all telematics/IoT solutions’ health and performance (such as inconsistent cellular connectivity and non-powered asset tracking). Identify and facilitate corrective actions for performance while interacting with appropriate parties both internally and externally.

• Run daily/weekly/monthly telematics/IoT “health” reports and analyze the data for failure trends, customer damage, equipment maintenance and service.

• Perform routine maintenance tasks and monitor behavior to ensure the telematic/IoT solution’s reliability and accuracy.

• Work with Product Line Managers to Coordinate the replacement of non-functioning telematic/IoT devices.

• Responsible for the management of Subscription services.

• Liaise with telematic/IoT solution vendors and OEMs for installations, procurement, support, and updates (including firmware and software updates).

• Assist with the commissioning or configuration of devices and solutions.

• Administer authorized user access for internal Rain for Rent colleagues to the individual telematic/IoT solutions as needed for commissioning or configuration purposes.

• Responsible for HMI training and support to branch personnel, shared services, and our customer’s users.

• Work with product line managers and branch teams to identify telematic/IoT hardware needs, when applicable.

• Recommend and initiate improvements to our processes or the digital solutions for operational efficiencies and data collection. This is including and not limited to maintenance schedules, fleet specifications, fleet guides, reports, alerts, and notifications.

• Other responsibilities as assigned in support of the operation.

Education and/or Experience:

• Solid understanding of basic telematics data integration principles.

• Strong analytical and critical thinking skills, with the ability to interpret and present complex data.

• Self-motivated, meticulous, and organized with the ability to prioritize and track multiple responsibilities.

• Ability to work independently on assigned tasks as well as to accept direction on given assignments.

• Excellent communication skills, both written and verbal.

• Must be detail-oriented, accurate and have basic knowledge of accounting and finance concepts.

• Persuasive communication and interpersonal skills, with ability to train and support colleagues and customers of different abilities and backgrounds.

• Proficient computer skills with a focus on data management.

• Excellent organizational skills and customer service skills.

• Excellent written and spoken language skills with ability to develop processes, policies, and procedures.

• Above average skill with PC based software required to successfully perform in role.

What we offer:

• Advancing your career through company provided training and development

• A competitive base salary paid on a weekly basis

• Nine paid holidays and paid time off program

• Tuition reimbursement

• Employees also participate in excellent Benefits (http://www.rainforrent.com/) including: Medical, dental, vision and a matching 401k plan

When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today.

Rain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.

Estimated Rate of Pay $25.00 - $35.00 per hour

#LI-ML1

Qualifications

Experience

Required

• Associate’s degree or equivalent degree from two-year college or technical school is desired. A minimum of two (2) years’ experience in a related experience and/or training is required. A combination of education and experience will be considered.

Preferred

• At least 2 years of telematic, rental industry and/or construction equipment experience with proficient comprehension of telematics hardware, software, and device installation (analog & CAN/Mod Bus) is desired. Experience in computer science, information technology, engineering, logistics, or rental industry is desired.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)