Job Information
Martin Sprocket & Gear Bilingual Inside Sales in Ayr, Ontario
Description
Are you ready to bring your Customer Service & Sales skills to a team that values precision and innovation? At Martin Sprocket & Gear, we're dedicated to producing quality mechanical power transmission components, material handling systems, and custom forgings with excellence. We're looking for skilled Customer Service/Sales professionals like you!
What You'll Do:
Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
Secure and renew orders and arrange delivery; working closely with our machine shop and other facilities to manufacture and expedite orders.
In a dynamic, fast-paced environment, enter orders and quotes, perform quote follow-ups/analyses, and follow through with ownership.
Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
A complete extensive hands-on training program is provided.
Focus on career growth and personal development.
Salaried, non-commission position with full benefits and an excellent group RRSP profit-sharing plan.
What You'll Bring:
Bilingual (French)
1-2 years of sales/customer service experience is preferred
Mechanical aptitude or technical inclination required
Excellent interpersonal and communication skills
Un-yielding commitment to customer service
Team approach to achieving high performance
Self-management with the drive to succeed and achieve goals
Independent ability to evaluate situations, solve problems, and make decisions
Ability to thrive in a dynamic, fast-paced, multi-tasking environment
Recognition and ability to effect change and contribute to the organization's goals
Computer proficiency and organizational skills
Energetic and positive with a willingness to grow skillset
High School Diploma, required. College diploma or University degree preferred
Your Schedule:
- Monday - Friday, 7:30 AM - 4:30 PM
To perform this job successfully, you must be able to report daily to the branch to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform the essential functions.
Why Martin Sprocket & Gear, Inc.?
Founded in 1951 by Joe Martin Sr., Martin Sprocket & Gear is a global leader in mechanical power transmission components, material handling systems, and custom forgings. We are proud to remain family-owned and operate on a simple philosophy:
"Make a quality product, have plenty of it available, and be easy to do business with!"
With dedicated employees, regional facilities, and strong distributor partnerships, Martin offers stability, growth potential, and a dynamic work environment for all team members.
Why You Will Love Working Here:
At Martin, our people are our greatest asset. We foster an inclusive, collaborative environment where innovation and growth thrive, and your contributions are valued as part of a team dedicated to excellence. Here is what you’ll enjoy when you join our team:
Comprehensive Health Benefits: Supplemental Health Insurance with premiums fully paid by Martin.
Financial Security: Life and Disability Insurance, plus a robust Retirement Savings Plan with Profit Sharing.
Work-Life Balance: Company-paid holidays.
Growth Opportunities: Comprehensive training program and advancement within a thriving company.
Competitive Pay & Perks:
2nd shift: $1.50 added to your hourly wage.
Company provided uniforms for shop employees.
Safety bonus for qualified employees.
Ready to Join Us?
Apply today and become part of Martin Sprocket & Gear’s legacy of quality and excellence!
Disclaimers
We do not accept applications from current Authorized Martin Distributors.
The above statements describe the general nature and level of work being performed by candidates applying for this specific role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of candidates hired.
Martin Sprocket & Gear is an EEO Employer and an E-Verify participating employer. We do not discriminate based on race, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, marital status, or veteran status.
Qualifications
Behaviors
Preferred
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Self-Starter: Inspired to perform without outside help
Job Security: Inspired to perform well by the knowledge that your job is safe
Education
Preferred
High School or better
High School or better