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Rural King Customer Service Specialist in Avon, Indiana

The Customer Service Specialist provides exceptional service through communication, friendliness, and store/product knowledge, as well as maintaining an exceptional store safety, appearance, and cleanliness.

  • Execute cash management, return, layaway, and exchange policies accurately.

  • Perform accurate transactions and price dispute resolution.

  • Complete cashier-duties chore list

  • Redline in front of the registers when not with a customer.

  • Keep popcorn and coffee full and fresh.

  • Must be alert to surroundings at all times for shrink prevention and customer service.

  • Offer load out assistance to customers and call to make sure a loader has responded.

  • File paperwork quickly and accurately.

  • Reconcile with 100% accuracy.

  • Answer incoming calls at the registers with proper phone etiquette.

  • Use general office equipment.

  • Help drive company initiatives, such as Rural King’s Harvest Card Program, Customer C.A.R.E., RK Plus Protection Plan.

  • Ability to sit/stand/walk for long periods of time.

  • Ability to use point-of-sale system to complete transactions.

  • Frequently operate keyboard to enter in information.

  • Ability to remain stationary for up to 8 hours at a time.

  • Ability to verbally communicate effectively with customers and co-workers (in-person and via electronic devices).

  • Ability to move up to 20 pounds repetitively and 21-50 pounds intermittently.

  • May be required to cross train and perform other duties.

  • 2+ years retail cashier or customer service experience preferred.

  • Detail oriented with demonstrated math skills for cash handling.

  • Exceptional Customer Service Skills. Ability to actively listen to customer inquiries and respond with politeness and diplomacy in difficult situations.

  • Willingness to train cashiers.

  • Ability to access and use the in-store computer, scanning system, and wireless handheld unit.

  • Must be able to read documents, printouts, reports, computer screens and other written communication.


  • None

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

ID: 2023-14127

External Company Name: Rural King Supply

External Company URL: https://www.ruralking.com/

Street: 7508 Beechwood Centre