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Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI!

CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

The Network Infrastructure Deployment team delivers the hyper-scale, low latency, high reliability network connecting customers around the globe to the rapidly growing Microsoft Cloud. As part of the Cloud and Enterprise organization, we support the needs of more than 200 Microsoft online services, including Bing, Office 365, SharePoint, Skype, OneDrive and several hundred thousand customers using Azure to host and run their Cloud Services in over 100 datacenters, running millions of servers and edge computing nodes all over the world. Our customers and partners rely on our commitment, follow through and continuous improvement to achieve their goals.

As a Technical Program Manager, you will be able to develop and execute strategies to deliver Cloud network infrastructure along with the related technologies to support data center capacity demands at scale in a dynamic, fast paced environment. Applying a system thinking approach, you will need to understand the product/program lifecycle process, apply technical insights and deep knowledge of constraints along the deployment execution process and across ecosystem teams to drive network deployments that ensure predictable delivery of capacity to end customers on time. You are part of a global team where you will plan, lead, and coordinate with global stakeholders and external suppliers to deploy greenfield and brownfield network infrastructure sites.

Responsibilities

As a Technical Program Manager, you will be responsible for the following:

• Primary responsibility is driving hyperscale cloud network infrastructure deployment projects required to enable new cloud capacity, leveraging knowledge of formal program and operations management principles.

• Working with partners on defining and controlling program scope, creating, and executing committed schedules. as well as maintaining and reporting out program deliverables across the region.

• Drive continuous improvement of deployment processes, including assessment of program delivery capabilities, gathering, leveraging performance data/metrics, establishing corresponding targets, and measurement of on-going progress improvement initiatives.

• Enable/drive and support workflow orchestration, and integration efforts whilst enabling systemic automation along with effective data management.

• Lead with outstanding communication, problem solving, analytical and program management skills.

• Coordinate with datacenter operations and engineering teams to improve scalable deployment activity and related performance.

• Responsible for end-to-end deployment lifecycle, carefully balancing delivery quality and managing priorities, taking corrective actions as necessary to meet stated business objectives.

Qualifications

Required Qualifications:

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 1+ year(s) of experience managing cross-functional and/or cross-team projects.

• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings

Microsoft Cloud Background Check

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 4+ years of experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 4+ years of experience managing cross-functional and/or cross-team projects.

• 1-3 years of technical strategy, operations management experience in a cloud-based technology business or similar industry.

• Expertise in deployment of high-performance, highly available, large scale distributed network and related technologies, preferably in tier one cloud provider datacenters

• Good knowledge and understanding of cloud infrastructure and datacenter environments such as power, physical space, rack units, cooling, cable routing and management.

• Good networking experience and understanding of network infrastructure, routing, load balancing, Internet transport protocols and optical networking.

• Demonstrated technical/process problem solving and communication skills with the ability to make sense of ambiguity and drive outcomes.

• Knowledge of supply chain management, procurement processes, trade restrictions and associated financial and project controls.

• Well versed in program management methodologies, approaches, and tools with a PMP/Six Sigma certification.

• Excellent analytical, verbal, written, interpersonal communication skills and attention to detail.

• Proven track record of large-scale program/project delivery.

• Good use of MS office productivity tools – Excel, Microsoft Project, power-bi, Kusto, SQL etc.  

Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 26, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .