Apple Technical Fraud Analyst Manager - Digital Goods in Austin, Texas
Technical Fraud Analyst Manager - Digital Goods
Operations and Supply Chain
Experience analyzing complex fraud scenarios, interpreting findings from their datasets, and providing recommendations and/or driving action based on findings
Superb communication skills at all levels in the organization, both written and verbal.
Unwavering ability to maintain poise and a positive attitude in a challenging and dynamic environment
Demonstrates innovation and creativity in their approach to problem solving
Ability to perform in both strategic and tactical situations, and shift between them as defined by the needs of the role
Experience managing performance and coaching to functional skills
Strong organizational skills with an ability to oversee and drive multiple activities at once
Demonstrates a willingness to learn big data systems and programming languages such as SQL or Python. Prior experience a plus.
• Oversee TFA tactical execution for Digital Goods on a daily basis • Prioritize execution tasks outside of the team's standard scope • Drive execution and results, ensuring review metrics are in line with program targets • Project Manage team initiatives as needed • Engage with internal and external functional partners to gain perspective and understanding • Collaborate with and support the team to innovate, encouraging experimentation and growth • Partner with RCC to manage SLA and capacity for their functional area, flexing resources as needed to support capacity goals
Education & Experience
• Undergraduate or advanced degree in relevant field, or equivalent experience
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