Job Information
Whole Foods Market Team Leader, Site Merchandising in Austin, Texas
Job Description
We are looking for a Team Leader to provide leadership and oversight to the E-Commerce Site Merchandising Specialist team. In this position, you'll oversee all site merchandising and product management components of the company’s E-Commerce efforts. You'll direct development of site merchandising strategies to maximize brand representation and customer experience. You will also oversee the research, analysis, and monitoring of financial, technological and customer factors, and lead the design of site merchandising plans to capitalize on customer needs and market opportunities.
This hybrid position is based in Austin, TX and will require a minimum of three days per week in the office.
Responsibilities:
Provides day-to-day leadership and guidance for E-Commerce Site Merchandising Specialist Team Members
Acts as lead for assigned E-Commerce Site Merchandising; drives the overarching strategy for Storefront, Category and Event landing pages, and oversees the development of tactical plans.
Supports and guides team efforts to:
Analyze customer behavior and digital metrics, interpret results, and create recommendations for future site merchandising strategies / program execution,
Create engaging digital experiences to make shopping both easy and fun for customers,
Create scalable business processes and drive tool optimization to ensure operational excellence within site merchandising and catalog space
Appropriately represent and reinforce the Whole Foods Market brand through site merchandising and product representation
Execute plans and monitor effectiveness in terms of customer impact, level of effort, and revenue generation.
Researches and analyzes customer behaviors and expectations; acts as voice of the customer in planning and development discussions.
Works with leadership and key stakeholders to define site merchandising goals and KPIs; analyzes and tracks performance against established goals.
Partners closely with creative, marketing program and technology teams regarding digital strategy, marketing strategy and content strategy.
Skills:
Leverages business understanding and experience to effectively prioritize team and project activity.
Drives decision-making and team focus through solid understanding of company operations, marketing, and differentiation strategies.
Facilitates Team Member training, development, and career management efforts.
Works with key functional and operational stakeholders to ensure shared understanding of priorities, objectives, and anticipated outcomes.
Demonstrates active and empathetic listening skills.
Ensures data-based insights are shared with the appropriate decision-makers.
Able to present complex, multi-faceted communications and information to key stakeholders in a clear and concise format.
Contributes to departmental and functional strategy development and ensures appropriate team focus and alignment.
Recommends messaging, response tactics, or other adjustments based on analysis of business changes, trends, and implications.
Assists in detailed task/project planning, including schedule and resource requirements.
Monitors outcomes and incorporates lessons learned into future task / project activity.
Able to draw connections between industry and segment-specific market trends and understand the WFM business implications.
Education & Experience:
BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience.
1-2+ years’ leadership experience.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.
Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.
Learn more about careers at Whole Foods Market here (http://www.wholefoodsmarket.com/careers) !
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