Job Information
UNIVERSITY OF TEXAS AT AUSTIN Systems Administrator, Texas McCombs in Austin, Texas
Administer the departments workstation fleet in a primarily Windows environment using industry-standard tools.Maintain imaging tools, patch management, software deployment, and licensing management. Administer additional endpoint and management platforms as needed.Deliver advanced-level end-user workstation support.Implement and enforce information security and industry best practices for end-user devices and peripherals.Create and manage workstation images.Provide basic network management and troubleshooting in coordination with the campus-level network support team.Document processes clearly and concisely, ensuring they are audience-focused. Maintain and update accurate information across several systems, including inventory records, knowledge base, and ticketing system.Offer customer application consulting, evaluation, and recommendations.Assist with the management of the Service Desk as needed.