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ADP Sr System Reliability Engineer in Austin, Texas

ADP is hiring a Sr System Reliability Engineer.

  • Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?

  • Do you enjoy resolving issues and being the go-to person?

  • Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to design what's next?

In this role, you will support thousands of our developers who are using public cloud and on-premise private cloud services. Every day, you'll be the go-to for all Amazon Web Services. Whether managing access to our accounts, learning new systems, or developing automation, you'll support needs that arise and fix any issues.

To thrive in this career, you’ll be an expert in DevOps and CI/CD practices and tools, and fluent in one or more programming languages, i.e. Groovy, Java, PHP, Python or others . You should have experience with public and private sector governance and have ideas on the continual improvement of our systems. Our best Cloud Engineers are enthusiastic creators and continuous learners who stay current on new technology. They're always looking for new ways to make tools better for our users. Pace should not scare you. We still find time for a healthy dose of fun.

Like what you see? Apply now!

Learn more about ADP at tech.adp.com/careers

A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos


Here's what you can expect on a typical day:

  • You will support services prior to production via infrastructure design, software platform development, load testing, capacity planning and launch reviews and automate system scalability and continually work to improve system resiliency, performance and efficiency

  • Architect, design and implement secure solutions utilizing AWS, MS Azure and VMware environments, ensuring adherence to with architecture, compliance and security standards

  • Design and implement extensions to our existing DevOps, Containers and CI/CD tools

  • Design, implement and drive the adoption of cloud solutions (AWS)

  • Deploy/implement new instances of our product in the cloud through Ansible/Terraform templates and/or on-prem setup.

  • Monitor and manage cloud and data center operations of SaaS and Enterprise IT applications and environments, ensuring system performance objectives are being maintained

  • Use Agile methods Scrum to organize project deliverables, to track and to report progress

  • Support operations, meeting reliability and capacity requirements

  • Participate in rotating on-call duties

  • Participate in timely post-mortems of production incidents

  • Drive quarterly objectives to completion (OKRs)

  • Experience. You have 5 or more years of experience in relevant skills gained and developed in the same or similar role.


  • Expert in DevOps and CI/CD practices and tools (Jenkins, Ansible, Git, CloudFormation, Terraform, or similar)

  • Experience with Terraform to deploy Docker containers on top of ECS/EKS

  • Exposure to cloud-hosted (AWS/Azure) relational database systems including SQL Server and SQL Server RDS

  • Experience with GIT or latest code repositories

  • Experience and willing to work with Microsoft stack (Windows, SQL server)

  • Experience working with SSL/TLS technology

  • Deep experience with containerization, Docker, Linux

  • Experience with application telemetry, monitoring and alerting solutions (Splunk, CloudWatch or similar)

  • Experience with Cloud solutions i.e. AWS (VPC, EC2, S3, ECS, EKS, RDS, ALB/NLB)

  • Strong experience with containers and orchestration technologies (Docker, Kubernetes)

  • Solid understanding of SQL and NoSQL databases (Oracle, MongoDb, Redis)

  • Solid experience as a DevOps Engineer in a 24x7 uptime environment, including automation experience with configuration management tools.

  • Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP).

  • Strong experience with Linux and open source software

  • Fluency in one or more programming languages i.e. Groovy, Java, PHP, Python or others

  • Experience with API standards (REST, SOAP, JSON, XML)

  • You'll have a Bachelor's degree OR equivalent.


  • Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution.

  • Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.

  • Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.

  • Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.

  • Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.

  • Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

Explore our COVID-19 page https://tech.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.