Experience Inc. Jobs

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Sr Organizer Operations Manager role will report to the VP Organizer Operations and work closely with internal departments and clients on all areas of event operations. The position requires a self-motivated individual that is passionate about events and has experience in some/all areas of event operations and logistics including exhibitor operations, speaker management, sponsorship operations, customer service, registration, and conference management. An ability to establish a strong and supportive relationship with clients, exhibitors, vendors, and the Freeman team is critical to the success of this position.

This position will support our Organizer Operations group under our Growth (Sales) team and is eligible to work a remote schedule.

Essential Duties & Responsibilities

• Project management, including the ability to lead the planning and execution of multiple types of events, activations, and special projects from beginning to completion.

• Lead and participate in client and internal meetings, including regular status meetings, pre-program walkthroughs, onsite meetings, and post program debriefs.

• Travel to and onsite management of events.

• Develop strong relationships with exhibitors, handling of booth regulations, vendor issues and overall communication regarding operations with clients, ensuring that all communication is clear, concise, and consistent with show guidelines.

• Research venues and vendors for conferences and trade shows.

• Develop and manage project timelines.

• Manage and support in all areas of event operations including signage management, event flow, run of shows, activations, premiums, F&B, registration, agenda management, special events, transportation, speaker and sponsorship operations.

• Support and manage event budgets, invoices, ROI tracking, schedules of payments and cost savings report.

• Preparation and distribution of detailed pre-event communications and post event reporting.

• Development of Exhibitor Appointed Contractor (EAC) sites, review Certificate of Insurance, and work with EACs to gain access to events.

• Background in trade show & event operations

• Ability to work on multiple projects simultaneously and work in a fast-paced environment while maintaining a professional composure.

• Ability to lead and oversee multiple client event portfolios simultaneously

• Flexible, self-motivated, energetic, who uses time productively and efficiently

• Strong team player who can interact well with external clients, vendors, and other internal teams

• Solutions oriented

• Strong project management skills to manage both internal and external vendors and teams

• Stays current with trends in event planning, design, and production

• Ability to travel required

• Ability to work irregular hours in addition to normal business hours

• Familiarity with association and client management environment

• Excellent written and verbal communications skills required

• Ability to work well under pressure

• General Contractor experience a plus

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience

• Seven years+ (7) operational/show management experience in tradeshows, with strong working knowledge of venues, decorators, freight, floor plans, conference programs, and other event related areas

• Strong and proficient skills with Microsoft Office tools such as Excel, Word, and PowerPoint

Travel Requirements

Travel 25% to 50%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.