Experience Inc. Jobs

Details

• Department: Studio Digital Consumer Products

• Schedule: Full-time / Monday - Friday / Days

• Location: Fully Remote

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

Responsibilities

Job Description

Are you a customer-centric Product Leader with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re hiring a Senior Director, Product Management to lead the product teams that are collectively developing the Ascension One mobile app. Developed across multiple product teams, Ascension One plays a key role in driving Ascension’s growth and removing access barriers for consumers in the markets we serve.

Responsibilities

• Serve in the Product leadership role with oversight of multiple product teams.

• Mentor and develop a team of Product Managers.

• Manage budgets to ensure responsible stewardship of Ascension resources.

• Partner with peers in Engineering and Design to deliver solutions at scale that serve Ascension customers.

• Set KPI targets for the product and own the associated outcomes.

Core Competencies

• Demonstrates thought leadership for the product management domain.

• Sets and clearly articulates product strategy.

• Creates a culture in which teams can successfully execute and deliver.

• Identifies and resolves potential dependencies, risks, problems with other product teams/tiles.

• Effectively influences priorities of other product teams.

• Promotes adherence to scaled agile best practices.

• Partners with executive stakeholders, sponsors and business partners.

• Competence with analytics, experimentation and kpi metric tracking tools.

• Competence with epic/story/issue/bug, identification, management, roadmapping, and other PM tools.

• Competence with design, prototyping, and product visualization tools.

• Defines clear objectives and identifies traceable key results for the product team.

• Supports product execution across multiple product teams/tiles as required.

• Exhibits natural and intuitive user empathy.

• Uses measurement and analytics effectively pre/post launch.

• Performs usability testing successfully without bias.

• Describes user types, personas, and lead journey mapping exercises with the team.

• Empathizes with different user personas to reach successful product conclusions.

• Utilizes, manages, defines, and reviews A/B testing.

• Supports product testing activities and debugging.

• Generates high value from user interactions and feedback and utilizes the same to inform product strategy and direction.

• Synthesizes research and testing efforts to rapidly provide insights to the team.

• Advises test selection and results evaluation across multiple product teams/tiles.

• Leads, mentors, and manages product teams.

• Collaborates on and communicates product/design/engineering resourcing needs and strategy.

Requirements

Education:

• High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Additional Preferences

Preferred Experience:

• 7+ years of experience developing digital products, and native mobile apps specifically.

• 5+ years of experience managing teams.

• 3+ years of experience in healthcare technology.

Ascension is transforming healthcare by elevating awareness, ensuring access, accelerating health and sustaining health for all. We believe the best solutions come from a deep understanding of user needs, business considerations and technical possibilities. We focus on outcomes rather than outputs, measure the impact of our solutions, and continuously improve and upgrade our solutions over time. We believe empowered teams, given clear structure, goals and lightweight processes, produce great solutions.

#LI-Remote

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)