Experience Inc. Jobs

WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

This position is eligible for telecommuting from anywhere in the State of Texas.

You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE: Seeking an IT professional to join the 24/7 Support team responsible for providing Tier 2 and Tier 3 technical support covering up to five eight-hour shifts. Team members will monitor applications that support TWC's critical business operations. Use a consultative, positive, solution-focused mentality with a proactive and can-do attitude. Communicate in a professional, customer-focused manner. Collaborate with other IT teams to accomplish work.

WHAT YOU WILL DO: The Solutions Engineer (Programmer IV-V) performs advanced to highly advanced senior-level) computer programming work. Work involves coordinating and/or overseeing programming projects, analyzing proposed applications and designing software solutions. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO: -Perform senior-level automated systems development work in support of Application Solutions software systems. -24/7 technical support work activities include being available outside core business hours to troubleshoot, deploy, patch, assist with software version upgrades. -Perform or may oversee software development activities during all phases of the system development lifecycle (SDLC): design, code, test, implement, and maintain. -Provide prompt and accurate feedback when issues arise. -Document and track requests for support, solutions and share knowledge base. -Prioritize and manage multiple support request at one time and follow up to ensure systems are fully functional after troubleshooting. -Collaborate with Schedules Releases teams and provide backup support. -Maintain a reliable, predictable work schedule. May be called upon to work outside of normal business hours to sustain operations, complete urgent assignments, or to provide on call activities on a rotational basis. -May serve as backup to the manager and other team members. -Actively participates in maintaining and providing input to the departmental dashboard. -Ensure compliance with all Federal, State, and agency laws, rules, policies, and procedures including IT Handbook and SOPs that govern TWC IT. -Contribute to teamwork and communicate effectively. -Promote an image of IT excellence. -Perform other duties as assigned.

YOU ARE A GREAT FIT WITH: -Bachelors degree in computer science, computer information systems, management information systems or related field and two years of experience as a developer or six years of experience as a developer. -Experience with one or more of the following programming languages C#, .NET, SQL Server, Java, Javascript, Natural and/or COBOL, TSO/ISPF, JCL, and database technologies. -Experience working in one or more of the following software development environments: Mainframe, Java, and Appian. -Knowledge of object-oriented programming concepts. -Demonstrated skills using software/systems development methodologies such as waterfall, iterative, and/or agile sprints; problem-solving; critical thinking; building quality into code; planning and organizing work; meeting due dates. -Must show initiative and good judgment, ability to function well under pressure, and remain focused on the priorities with other demands. -Ability to analyze problems, develop solutions, communicate clearly and com unicate effectively with technical colleagues and non-technical customers. -Ability to provide strong technical expertise and share knowledge in a team environment. -Detail-oriented skills and ability to solve complex to advanced computer programming problems. -Skill in solving problems; in scheduling, testing, installing, and implementing programs; and in troubleshooting computer software systems. -Strong written and verbal communication skills to serve as a technical consultant to peers, clearly and accurately document relevant issues, and prepare accurate, concise, reliable reports. -Knowledge of Texas Workforce Commission programs. -Experience with TWC technology platforms.

YOU QUALIFY WITH: -Programmer IV: Graduation from an accredited four-year college or university withmajor coursework in data processing, computer science or a relatedfield, plus two years of full-time experience in data processing,computer programming, and/or systems analysis. -Programmer V: Graduation from an accredited four-year college or university withmajor course work in data processing, computer science, or arelated field, plus three years of full-time experience in dataprocessing, computer programming, and/or systems analysis. -All levels: One year of full-time qualifying experience may be substituted foreach year (30 semester hours) of education.

YOU GAIN: -A Family Friendly Certified Workplace -Telecommuting -Competitive starting salary: $6,073.00 - $7,800.00/ month -Defined Retirement Benefit Plan -Optional 401(k) and 457 accounts -Medical Insurance -Paid time off, including time for vacation, sick and family care leave -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in Taleo.

TWC is not considering applications from persons who require immediate or future sponsorship for an employment visa to maintain work authorization eligibility.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042