Experience Inc. Jobs

Job Information

Compass Group, North America LEAD, PATIENT DINING (FULL-TIME) in AUSTIN, Texas

Posted Date: Jun 16, 2021

  • We are now hiring for a full-time LEAD, PATIENT DINING position.

  • Location: Ascension Seton Medical Center Austin - 1201 West 38th Street, Austin, TX 78705. Note: online applications accepted only.

  • Schedule: F/T 12:30 PM - 9:00 PM, must have weekend availability.

  • Requirement: Must have prior food service experience; food service leadership experience preferred.

  • Perks: Paid time off, 401K, Health and Dental Insurance.

  • Hourly Pay: Starting at $18.00

    *Internal Employee Referral Bonus Available

    We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 553399. Additionally, you can get in front of the hiring manager faster and share what makes you unique with a Prerecorded Video Interview! Click here (https://vimeo.com/335887633) to learn more!

    The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

    Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

    If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!We asked some of our associates why they love working for Touchpoint. Click here (https://vimeo.com/329375204) to see what they said!

    We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.

    This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities.

    Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?

Job Summary

Patient Dining Supervisors are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs. Essential Duties and Responsibilities:

  • Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.

  • Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.

  • Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.

  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.

  • Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.

  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.

  • Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.

  • Complies with regulatory agency standards, including federal, state and JCAHO.

  • Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.

  • Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.

  • Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.

  • Conduct daily associate team meetings following Morrison’s branded GR8 Start Meeting guidelines and template.

  • Performs other duties as assigned.

Qualifications:

  • Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.

  • Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.

  • The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.

    Associates at Touchpoint are offered many fantastic benefits.

    Both full-time and part-time positions offer the following benefits to associates:

  • Medical

  • Dental

  • Vision

  • Life Insurance/AD

  • Disability Insurance

  • Retirement Plan

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

    In addition, full-time positions also offer the following benefits to associates:

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

    About Compass Group: Achieving leadership in the foodservice industry

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Req ID: 553399

HOURLY

DirectEmployers