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Travis County Texas Human Resources Specialist II (Generalist) in Austin, Texas

Job Summary Travis County Juvenile Probation Department is seeking an experienced, highly motivated HR professional to join our team. This position assists with all functional areas of human resources. The incumbent will administer/manage leave and work with highly sensitive, confidential personnel information. Responsibilities may include applying applicable employee policy and mandated legislative regulations, maintaining databases and logs, making assignments, preparing quarterly and annual reports, assisting in the development and training of work procedures, providing customer assistance, and ensuring internal/external deadlines are met. The successful incumbent has experience designing and developing innovative solutions and processes for making HR services more efficient and effective within the Department and will participate in reviewing and updating HR-related policies and procedures. The successful incumbent has experience developing and maintaining key relationships and alliances with relevant stakeholders. This role is ideally suited to a solutions-oriented professional who can provide a broad range of HR Services to the organization. DISTINGUISHING CHARACTERISTICS: This is a job classification within the Human Resources job family. Intermediate level Human Resources generalist position. This classification may require a flexible work schedule in order to meet the needs of the department. Duties and Responsibilities * Provides advice and counsel to Managers and Supervisors regarding Human Resource Management issues. Facilitates problem-solving strategies. Develops and contributes to Human Resource program goals, initiatives and best practices, ensuring adherence to and compliance with applicable Federal, State and Local laws and departmental and County policies and practices. * Researches, compiles data, drafts and prepares correspondence and written analysis for revising or creating Human Resources policies and procedures that are consistent with Federal and State laws and regulations. * Consults with outside agencies (professional organizations, other employers, and government agencies) for advice in policy development. * Responds to unemployment claims and appeal hearings to contest benefits requested by former employees. * Responds to open records requests and subpoenas. * Serves as a liaison and works in cooperation with other County offices and departments. * Counsels and coaches with employees on issues, concerns and grievances, professional development, and other work-related issues. * Provides assistance to management and employees on conflict resolution; researching, reporting and responding to informal and formal complaints; provides advice, preparation and responses to grievance hearings, pre-deprivation meetings, alternative dispute resolution/mediation and EEOC/TCHR complaints. * Provides administration, coordination and communication of policies and procedures regarding various Human Resource laws and practices including: EEO, FMLA, Workers Compensation, ADA, FLSA, hiring/staffing, compensation and associated recordkeeping. Provides technical support to other professional human resource support staff in carrying out these functions. * Develops and delivers training to departments and staff and makes presentations. Conducts new employee orientation from a policy perspective, summarizing the structure of Travis County, retirement, at-will status, and other benefits not related to group benefits. * Compiles and analyzes wage data. Oversees and approves Department Personnel Action process. Provides advice on classification, compensation, salary administration matters. * Evaluates jobs, develops job descriptions, conducts internal and external surveys to compile information, and analyze information for reports and presentations. * Plans, staffs, evaluates, and directs work of others. * Serves a role in the development of departmental staff development strategies. * Assists in the design, development, presentation, coordination, facilitation and evaluation of learning strategies and training programs and initiatives for department employees. * Provides assistance pertaining to the department's performance management systems and strategies. * Serves as a resource and member of the team in strategic planning, budgeting, communications and policy development initiatives for the department. * Develops, creates and delivers oral reports, presentations, letters and policy revisions, as required. * Performs other job-related duties as assigned. Minimum Requirements Education and Experience: Bachelor's degree in Personnel Management, Human Resources Management, Public Administration, Business Administration or a directly related field AND three (3) years of directly related demonstrated experience as to assigned Human Resources position; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: None required. Preferred: * Experience developing and executing Diversity, Equity, and Inclusion strategic priorities and promoting an inclusive workplace culture. * Experience with SharePoint, HRIS, and Applicant Tracking Systems (Microsoft Office 365, SAP, NEOGOV, etc.) * Human Resources Certification (PHR or SHRM-CP). * Specialized coursework in the area of Human Resources. * Valid Texas Driver's License. Knowledge, Skills, and Abilities: Knowledge of: * Federal, State, and Local regulations, codes and laws: Employment laws and Affirmative Action, Title VII of Civil Rights Act, Equal Pay Act, FLSA, ADA, FMLA, EEOC, I-9, Texas Workforce Commission Rules, Regulations and Statutes, Open Records Act, and Texas Governor's Committee on Disabilities. * Principles and practices of Human Resources management. * Diversity, Equity, and Inclusion strategies and initiatives. * County policies, procedures, and terminology. * Compiling data and generating reports. * Recent Human Resources developments and current literature. * Office management. * Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. * Business letter writing, grammar and punctuation, and report preparation. * May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information. Skill in: * Applying Human Resources methods. * Problem-solving and decision-making. * Customer service delivery. * Explaining complicated technical problems in simple non-technical language. * Both verbal and written communication. Ability to: * Interpret policies, procedures, and Federal, State, and Local applicable laws. * Develop and make effective presentations. * Convey complex ideas and concepts verbally and in writing. * Work independently as well as in a team environment. * Manage time well, perform multiple tasks and organize diverse activities. * Establish and maintain effective working relationships with County employees and officials, representatives of outside agencies, and the general public. Work Environment & Other Information Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination, and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. Work Hours: 8:00 AM to 5:00 PM; Monday through Friday Department: Juvenile Probation Location: 2538 S. Congress Ave., Austin Drug Test Required Criminal, Driving, Education, and Employment Background Check Required. Salary: $51,934.48 - $61,276.80 Annually Location: Austin, TX Job Type: Full Time Department: Juvenile Probation Job Number: 21-06507 Closing: 7/27/2021 11:59 PM Central Agency: Travis County Address: 700 Lavaca Street, 9th Floor Austin, Texas, 78701 Phone: 512-854-9165 Website: https://www.traviscountytx.gov/human-resources/jobs