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Enterprise Network Reliability Engineer

Austin,Texas,United States

Software and Services

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Imagine what you could do here. At Apple, new insights have a way of becoming phenomenal products, services, and customer experiences very quickly! Bring passion and dedication to your job and there's no telling what you could accomplish. We are seeking an experienced and motivated Sr Network Reliability Engineer to join our Enterprise Networks team, dedicated to ensuring the reliability and performance of our global network infrastructure. This role is pivotal in maintaining the flawless operation of our enterprise networks, improving the overall reliability, visibility, and efficiency of our network services. As a Network Reliability Engineer, you will collaborate with distributed team members to develop and implement innovative solutions for our Apple Engineering and Product teams. You will play a meaningful role in driving continuous improvement in our operational metrics and ensuring our network services meet the highest standards of performance and reliability.

Description

In this role you will optimize network performance by analyzing traffic patterns, capacity requirements as well as network utilization by applying monitoring tools and procedures to proactively identify performance issues. Apply your expertise to identify and resolve network issues, contributing to improved service availability and reduced downtime. Automate network provisioning, overarching, systematic problems and repetitive tasks to improve efficiency and reduce manual errors. Conduct capacity planning assessments to anticipate future network growth and ensure adequate resources are available. Ensure compliance with regulatory requirements and industry standards related to network baseline and security. Build and maintain detailed network documentation, including network diagrams, configuration files, and standard operating procedures. On Call Rotation every 6 weeks.

Minimum Qualifications

• Deep experience in Network Reliability or similar role.

• Experience in operating and leading a large-scale network infrastructure at enterprise networking, routing, switching, wireless and firewalls.

• Experience with Python, Ansible, Perl, Go, Etc., for automation and tooling.

• In-depth knowledge of networking concepts and protocols (TCP/IP, IPV6, BGP, OSPF, VXLAN, VLANs, QoS etc.).

• Hands-on experience with network equipment from vendors such as Cisco, Juniper, Arista, Aruba, Palo Alto networks, FortiGate etc.

• Bachelor's degree in Computer Science, Information Technology, or equivalent.

Key Qualifications

Preferred Qualifications

• 10+ years experience in Network Reliability

• Consistent record in Generative AI expertise to develop predictive maintenance models, anomaly detection systems, and autonomous troubleshooting solutions

• Industry certifications such as CCNP, CCIE, JNCIP, etc.

• Experience with cloud networking technologies (AWS, Azure, GCP).

• Knowledge of software-defined networking (SDN) concepts and technologies.

• Familiarity with network virtualization technologies (VMware NSX, NFV, Cisco ACI, etc.).

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .