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Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

The Demand Planning team is a central function within CSCP with direct impact on Microsoft cloud business success. This team forecasts, plans, and drives capacity for the majority of Microsoft’s cloud services and directly influences cloud user experience. As a central function, we work closely with partners across Engineering, Finance, Supply Chain, Data Centers, NPI and Deployment Engineering. We are looking for a seasoned Demand Planning Manager with great partner management skills, insight and supply chain knowledge, and executive presence to transform the relationships with our partners from meeting their stated requirements to meeting their needs while optimizing the efficiency of our Cloud offering.

Responsibilities

This is a key role that leads plan development and engagement, while impacting customer capacity availability and the bottom-line cost for the Azure Business.

There are three key areas to this role

1. Translating usage and customer requirements into hardware units with an optimal capacity plan across Azure workloads.

2. Managing shiproom or S&OE execution decisions to balance demand supply risks

3. Partnering with a wide set of stakeholders including Software engineering, Finance, Supply Planning and Sourcing, and New Product Introduction teams to inform and influence, while delivering and balancing key measures such as plan accuracy, optimality, availability, and quality.

A successful candidate for this role will leverage their analytical, leadership, and communication skills to deliver innovative solutions that will transform the way our customers interact with our products.

Job Responsibilities

• Serve as the primary focal point with engineering team for all capacity topics

• Develop technical insights into the product, customer value, COGS and margin drivers to make well balanced data driven decisions for the business

• Provide a clear forecast and prioritized capacity plan to the end-to-end execution teams and optimizing the plan for availability, business growth and cost

• Partner with finance, execution, capacity management, software and hardware engineering teams to drive cluster decision to ensure right capacity is available in the right place at right time

• Operationalize and drive the MBR (monthly business review) cadence for capacity planning

• Liaise with the hardware development organization to ensure SKU development and hardware roadmaps meet the business need by dates

• Drive continued process efficiencies and tooling improvements

Qualifications

Minimum Qualifications

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience

• OR Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field AND 1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience

• OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Passionate about Cloud Computing and willing to dive into in-depth technical discussions.

• Project Management experience managing the implementation of a medium to large Supply Chain Systems projects, including forecasting, demand planning, supply planning, purchasing / sourcing, warehousing / inventory management, transportation and distribution.

• Experience in Demand planning and/or Supply chain management and good understanding of different supply chain models and being able to manage multiple projects simultaneously.

• Excellent communication skills and the ability to effectively manage key stakeholders, resolve problems and seek practical solutions.

• Proficiency in Enterprise Planning systems (such as SAP, Oracle, E2Open, etc.) and business intelligence engines (SQL, Power BI, Power Pivot, Tableau, etc.) are highly desired for this role.

• A proven track record of growth and increasing responsibility, specifically in acquiring scope/leading areas in supply chain and capacity planning.

Supply Planning IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .