Experience Inc. Jobs

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00041076 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

Applications must be filed at https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00041076 About the Comptrollers Office Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptrollers Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! Culture Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service.Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance. If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you! Click hereto see an inside look at the Texas Comptrollers office and clickhereto see a video from the division! General description Join the Texas Comptrollers Office as a CAPPS FIN Analyst for Agency Services! Work involves research, analysis, and problem solving on issues relating to system functionality and requirements. Work requires collaboration with other divisions within the Comptrollers Office, other state agencies and institutions of higher education. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Minimum Qualifications Graduation from an accredited college or university with a bachelors degree. Three years of experience with system processing/support or systems analysis work in any one or combination of the following: General ledger/commitment control Purchasing/e-procurement Accounts payable Billing/accounts receivable Inventory Asset management Project costing Customer contracts Grant accounting Planning and budgeting Preferred Qualifications Graduation from an accredited college or university with a bachelors degree in Business, Public Administration, Communications, Computer Science, Computer Information Systems, or Management Information Systems. Developing requirements, analyzing, designing, developing, testing, and implementing components of the Comptrollers statewide financial systems (Centralized Accounting and Payroll/Personnel System, Texas Identification Number System, State Property Accounting System and Uniform Statewide Accounting System). Experience working with Texas state government processes, policies, and procedures as outlined in the Texas Comptroller Manual of Accounts. One year of experience as a CAPPS Level 1 support staff working with PeopleSoft Human Resource/Payroll or Financials modules, version 9.2 or higher. Experience creating training curricula, conducting training classes, and evaluating training classes or programs. Experience participating in large projects. Substitution: Education requirement may be substituted with up to four years of related experience. Licenses / Certifications: Certified Government Financial Manager (CGFM) certification and/or Certified Public Accountant (CPA) preferred. ITIL Training as outlined in the CAPPS ITIL Journey is required to be completed by December 31 of every year following six months of new employee probationary period. The Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. Certification is not required, but ITIL training to enable resources to practically apply the principles as part our Service Desk structure is required. These classes are in addition to, and do not substitute for any training requirements at the division or agency level. Qualifications: In this role you will: Initial/Expedited System Support: Provides CAPPS FIN production support by primarily supporting the four core modules Accounts Payable, Asset management, Purchasing/eProcurment, and General Ledger/Commitment Control. Duties may include, but are not limited to: Performs configuration-based changes after direct interaction with designated agency personnel and in accordance with established processes, workflows, and best practices. Works with system SMEs to define integrations and data sharing needs. Rapidly screens, assigns, and/or works incoming requests, including data changes and information requests. Validates results of system test scripts to ensure functionality of requested code changes have met the goal of functional design documents. Oversees and/or conducts training of staff prior to the implementation of technical and/or computer systems and offers advice and guidance during the implementation process. Assists with system upgrades, releases, and disaster recovery activities and serves as ERG Primary Telework participant. Provides training assistance and User Acceptance Testing support for designated agency personnel. Provides ongoing data reconciliation between CAPPS and USAS. Communicates complex concepts both verbally and in writing. Performs other related tasks and responsibilities as required or assigned in response to business need. All production support is expected to account for the system interdependencies with other functionality, modules, legacy systems, reporting needs, and overall data integrity. Customer Service: Provides all customer-facing responsibilities in support of the CAPPS production instance for both Central and Hub agencies. Customer Service duties include, but are not limited to: Provides Help Desk coverage by responding to CAPPS Support Requests on the Help Line, the shared email account, and the Service Request ticketing system. Responds to written inquiries expeditiously and professionally. Assesses and properly escalates Service Requests. Maintains service requests with current information and an accurate status. No service request is closed without a documented and tested resolution; and concurrence from the submitting agency. System support: Provides advanced analysis of the CAPPS production system for both Central and Hub instances. Production support duties include, but are not limited to: Evaluates business needs, analyzes processes and creates business cases for changes and process improvement. Identifies problems and proposes innovative solutions. Coordinates and/or tests and diagnoses systems to ensure critical requirements are met. Coordinates and/or plans, designs, develops, implements, support, and maintains information technology security measures to safeguard departmental information. Maintains all associated documentation. Performs related work as assigned. Have knowledge of: Software development life cycle methodology. Software change control processes. Structured query language. Accounting processing procedures. Skill