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Job Summary

As a Business Analyst, you will be responsible for bridging the gap between business needs and technical solutions. You will work closely with stakeholders to understand their requirements, analyze processes, and recommend innovative solutions that align with organizational goals. This role requires a deep understanding of both business and technology, as well as excellent communication and analytical skills.

This position must report to the Austin, TX office location as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include, but not limited to :

• Collaborates with stakeholders to gather, document, and validate business requirements. Translates business needs into clear and actionable requirements for development teams.

• Collaborates with technical teams to design solutions that meet business requirements. Creates detailed documentation, including system specifications, workflows, and user stories. Ensures that proposed solutions align with the overall IT architecture and security standards.

• Acts as a liaison between business leaders and IT teams, ensuring clear communication and understanding. Conducts regular meetings with stakeholders to provide project updates and gather feedback. Builds and maintains strong relationships with both technical and non-technical stakeholders.

• Evaluates current business processes and workflows to identify opportunities for optimization and efficiency gains. Works closely with business units to streamline processes and implement best practices. Provides recommendations for process improvements and technological enhancements.

Qualifications

• Bachelor’s degree in business, information technology, or related field required.

• 2+ years of experience as a Business Analyst, Project Manager, or similar role.

• Familiarity with project management methodologies (e.g., Agile, Scrum).

• Knowledge of software development life cycle (SDLC) processes.

• Experience with data modeling and visualization tools.

Required Skills

• Strong analytic skills

• Business process analysis, mapping, and design skills

• Proven presentation and communication skills

• Be able to manage multiple initiatives simultaneously

• Proficiency in using Microsoft Office applications

• Project management skills

Additional Information

• The estimated annual pay range for this position is $50,000 - $80,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include but are not limitedto,medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-TX-Austin

Requisition ID 2024-17228

Approved Min (Total Target Comp) USD $50,000.00/Yr.

Approved Max (Total Target Comp) USD $80,000.00/Yr.

Compensation Structure Flat Base

Category Information Technology