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Description

Amazon Logistics (AMZL) is looking for a business analyst to own both strategic and tactical pieces of programs within its Production Planning Team (PPT). The role is focused on flexible workforce labor planning and scheduling management and will be assist with executing capacity initiatives, providing high-quality internal customer support, and driving operational excellence and process improvement.

Key Job Responsibilities:

• Build strategic labor planning models, partnering with product teams for tool development, and managing labor/scheduling resources for the network

• Build analytics and data pipelines to enable optimization and predictive science

• Communicate with Delivery Station Leaders to determine capacity needs from the flexible labor pool

• Work directly with labor planners and workforce staffing partners to integrate labor planning and execute labor orders

• Partner with operations and PXT leaders to deep dive escalations related to labor scheduling

• Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.

• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.

Key job responsibilities

• Build a data structure and reporting process by working through various business parameters, which establish truth in data.

• Understand the business challenges and identify data-driven business insights with effective presentation of findings at multiple levels of stakeholders.

• Design and conduct experiments on the effectiveness and efficiency of different initiatives to improve key output metrics and help shape the long-term strategy.

• Leverage data to increase the efficiency of our programs working closely with the business teams to drive optimization.

• Update existing and create new metrics and reporting that help drive business conclusions, continually improving reporting and analysis processes.

• Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to help determine key business conclusions.

• Recognize and adopt best practices in reporting, analysis, and research (data integrity, test design, analysis, validation, and documentation).

About the team

Labor Strategy team leads innovation efforts in the labor planning space for AMZL UTR Operations. We partner closely with applied science, analytics, tech, and planning teams.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA

Basic Qualifications

• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

• 3+ years of business or financial analysis experience

• Bachelor's degree or equivalent

• Experience defining requirements and using data and metrics to draw business insights

• Experience with Excel

• Experience with SQL

• Experience making business recommendations and influencing stakeholders

• Experience with Python

Preferred Qualifications

• 1+ years of business analyst, data analyst or similar role experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,500/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.