Job Information
UNIVERSITY OF TEXAS AT AUSTIN Application Systems Administrator, Watermark/Academic in Austin, Texas
The Watermark System Administrator will work in close collaboration with executives and staff in Dell Medical School Offices of Faculty Academic Affairs and Information to implement, customize, and configure the Watermark Faculty Success Module. Dell Medical School's Watermark system administrator will liaise, manage, and execute system implementation in partnership with central administrative units and departments in alignment with the Universitys implementation plan. The system administrator will gather requirements for integration with existing information management systems (including UT RMS, course evaluations, workday, and more) and will engage in regular standups with the Dell Medical School project team and university project leaders in Academic Information Systems and the Office of Faculty Affairs to execute cascading project plans necessary to onboard all academic departments to the system. The System Administrator will oversee, manage, and provide regular status updates on manual data entry efforts conducted by student workers through initial implementation across all departments.The system administrator will be the day-to-day reporting, training, and work request point of contact for the system in partnership with Dell Medical School's central units (Faculty Academic Affairs, Research, Medical Education, HR, and others) and departments using Watermark. The system administrator will lead regular trainings and maintain supportive resources and materials in partnership with departmental staff and faculty in preparation for annual faculty evaluative practices including promotion and tenure, annual evaluations, mid-probationary reviews, and comprehensive periodic reviews. The system administrator will oversee requests for system augmentations, work across IT and Faculty Academic Affairs teams to evaluate the impact of various system change requests and follow through with action planning in alignment with compliance and reporting best practices with guidance from IT and Faculty Academic Affairs executive leadership.Represent Dell Medical School central academic and information units with medical school departmental leadership, staff, and faculty end users in order to gather feedback and provide clear communication about systems they rely on to effectively facilitate faculty evaluation processes. The system administrator will function in collaboration with project managers and business owners in UT Austins Offices of Faculty Affairs and Academic Information Systems, to represent Dell Meds specific needs for system optimization and configurations/integrations unique to our school. Schedules and performs software installations and upgrades to systems and layered software package; maintains them in accordance with established IT policies and procedures. Monitors and tunes systems to achieve optimum performance levels. Works with departments and units to configure relevant reporting and system metrics as needed for academic regulatory compliance and accreditation.The incumbent is responsible for supporting Dell Medical School in the operations of configuring, managing, maintaining, and securing faculty academic activity reporting maintained and reported through the Watermark System. The employee shall also be the main point of contact regarding training and technical aspects of the Watermark Faculty Success applications and integrations. As new integrations are brought online, the system administrator will take the lead in facilitating integration efforts in alignment with central system administrators. Works closely with the Provosts Office of Faculty Affairs and AIS, as well as Dell Medical School Offices of Faculty Academic Affairs and Information. As the platform matures, they will take the lead in managing change across the school as needed, provide timely and effective training communications across various stakeholder teams, and lead the development and enforcement of application operating standards, policies, and pr cedures.Other related duties as assigned.