Job Information
STATE BAR OF TEXAS Administrative Assistant in AUSTIN, Texas
STATE BAR OF TEXAS
JOB VACANCY NOTICE
JOB NUMBER: 25-006-1835 *CLOSING DATE: Until Filled *STARTING SALARY RANGE: $38,609- $43,435 annually, plus excellent benefits POSITION TITLE: Administrative Assistant IV DEPARTMENT: Membership
GENERAL DESCRIPTION: Provides a variety of high-level administrative support services to the Membership Department, including managing the firm billing process, processing batches, payments, and deposits, assisting the MCLE Department with compliance, suspensions, and reinstatements, and answering and responding to telephone calls and emails requesting customer service, information, and assistance. Frequent contact with other departments of the State Bar, the general public, and other individuals and organizations outside the State Bar.
PRIMARY FUNCTIONS:**
Oversee the firm billing process and the collection of $7.5 million in firm billing payments.
Monitor and approve all firm and agency applications for firm billing.
Assist over 1000 firm billing coordinators navigate the firm billing portal, create firm coordinator accounts, build attorney rosters, process firm invoices, and submit firm payments.
Manage the firm billing inbox and respond to a high volume of firm coordinator inquiries and emails in a timely manner.
Create and adjust attorney billing records and process legal services fee exemptions for state and county agency attorneys.
Process administrative suspensions and late penalties for non-compliance issues.
Process MCLE and other reinstatements and provide quotes for attorney membership fees.
Verify accuracy and maintain files of all check payments received by Membership Dept.
Oversee the posting of all membership payment batches, process firm payments, collect outstanding firm invoices, prepare deposits for Accounting, and process deposit reports.
Answer a high volume of phone calls requesting service, information, and assistance.
Provide general information to the public and external organizations and route calls to the appropriate department/employee.
Assist walk-in customers with payments and other general requests.
Assist management with special projects and