Job Information
Yancey Bros.co Wear Parts Business Manager in Austell, Georgia
Description
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the Wear Parts Business Manager, you will be responsible for developing and executing the overall company strategy to grow our revenue in the Wear Parts segments. This will also include leading, coaching and developing the team to deliver the financial plan.
Primary Responsibilities:
Develop annual and multi-year strategies for growing parts and labor revenue in the Wear Parts segments of Undercarriage, Ground Engagement Tools and other assigned categories.
Determine optimal wear parts team structure
Lead the development, launch and training for marketing programs and customer targets
Recruit, train, and develop the team for operation and sales excellence to attain overall goals for market share, profit, and highest level customer experience.
Optimize the sales coverage through strong and consistent field engagement, lead training and development. Lead periodic sales performance / KPI reviews with team members that address market share and profit margin.
Communicate job expectations and foster a collaborative climate driving employee engagement
Ensure employees complete required compliance training including equipment, safety, sales, and other soft skills training.
Oversee and approve discount variance, coverage, compensation, sales materials and promotions, and territory assignments to maximize profitable sales.
Serve as a liaison between the product support sales team and service operations to communicate needs and operational issues encountered in daily sales operations and to recommend solutions.
Be a leader in fostering One Yancey approach to align joint sales activities with the company’s machine sales and rental sales teams.
Maintain and provide regular updates on market status and key negotiations to management.
Attend high level sales meetings with potential and existing key customers to solidify working relationships and promote the best customer experience. Work through contract negotiation process for key accounts on pricing and concessions. Collaborate cross-functionally with other departments throughout the company to analyze issues impacting other divisions to ensure collaborations between all divisions for best / effortless customer experience.
Collaborate with Yancey’s Part’s Department in effort to identify and ensure proper stocking plans for wear parts.
Additional Responsibilities:
Participate in required safety program and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should be a leader with prior sales or other management experience. Additional skills include excellent analytical, organization and communication skills.
Education/Experience:
Bachelor’s degree or comparable professional experience
Required Qualifications/Skills:
Five plus years of Heavy Equipment or Technical experience preferred.
Excellent analytical, organization, and communication skills.
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Compensation: Competitive Pay
Individual Bonus Opportunities Available
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Parental Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)