Job Information
Franklin D Azar & Associates IT Support Specialist in Aurora, Colorado
Franklin D. Azar & Associates is seeking a dedicated and detail-oriented professional to join our dynamic IT Department. If you thrive in a fast-paced environment and have a keen eye for detail, this role could be a perfect fit for you. As a member of our IT team, you will be responsible for providing first and second-level support for all technology-related hardware, software, and services managed by our department. Additionally, you will play a key role in training users and ensuring our systems run smoothly.
At Franklin D. Azar & Associates, we are a client-focused law firm where helping people is at the heart of what we do. Our work positively impacts thousands of lives every year, and we believe in the power of teamwork to achieve our goals. If you're ready to be part of a supportive and collaborative organization, we encourage you to apply!
Key Responsibilities:
Prioritize and address IT and communications service requests. Resolve technical issues or escalate them to management and/or third-level technicians when necessary. Document, track, and monitor IT and communication issues to ensure timely and effective resolution. Maintain a strong working knowledge of our systems, continually enhancing your expertise through ongoing training, reading, and participation in projects Provide training to employees on new company applications and assist with troubleshooting application-related problems. Manage asset inventory, including ordering, tracking, and maintenance. Assist with system backup tasks. Troubleshoot network and VPN issues. Our Company Culture:
Detail-Oriented: We focus on quality and precision in everything we do. People-Oriented: We value support, fairness, and the well-being of our team. Team-Oriented: We believe in cooperation and collaboration to achieve our goals. Franklin D. Azar & Associates is an Equal Opportunity Employer. If you're excited about this opportunity, we encourage you to submit your resume today!
Job Type: Full-time
Pay: $25.00 - $28.50 per hour
Expected hours: 40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s):
Please provide an email address we can contact you. What are your pay requirements? Education:
Associate (Preferred) Ability to Relocate:
Aurora, CO 80014: Relocate before starting work (Required) Work Location: In person