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IT Entry Professional - 34922 University Staff

Description

University of Colorado Anschutz Medical Campus

Department: School of Medicine, Office of the Dean, IT Shared Services

Job Title: IT Entry Professional

Position #: 00827610 – Requisition #:34922

Job Summary:

Key Responsibilities:

Work Location:

Hybrid

Why Join Us:

Why work for the University?

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 10/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

Diversity and Equity:

Qualifications:

Minimum Qualifications:

• A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience providing desktop/network support for Windows and macOS systems

• Experience working with a wide range of computer network systems including Windows servers and networking applications.

• Experience providing technical training and support to users.

• Experience supporting information technologies in an academic environment.

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.

• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

• Outstanding customer service skills.

• Demonstrated commitment and leadership ability to advance diversity and inclusion.

• Ability to identify and resolve computer system malfunctions and operational problems.

• Ability to install, configure and maintain personal computers, networks and related hardware and software.

How to Apply:

Screening of Applications Begins:

October 2 nd , 2024

Anticipated Pay Range:

or hiring range $47,594-$60,540

or hiring range

ADA Statement:

Background Check Statement:

Vaccination Statement:

Job Category

Primary Location

Schedule

Posting Date

Unposting Date

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This position will be a member of a team that is responsible for providing desktop information technology support for departments within the School of Medicine. This position will provide support for approximately 400 users including faculty, staff, and students within assigned departments/divisions. Installing, configuring, and maintaining personal computers and local area network (LAN). Troubleshooting networks, systems, and applications in order to identify and correct malfunctions and other operational difficulties. Interacting with users to determine problems, analyze situations, identify the source of the problems, determine appropriate solutions and take proper actions required to solve the problems. Performing a variety of maintenance, evaluation, and training tasks to ensure optimal computer performance and user experience. Act as the initial point of contact for all computer and system related concerns from clients or other employees. Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems. Provide back-up support for other IT Professionals in Information Services.

– this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Benefits statement to include in all benefits-eligible positions: We have AMAZING benefits and offerexceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: There are many additional perks & programs with the CU Advantage (https://apptrkr.com/get_redirect.php?id=5652536&targetURL=https://advantage.cu.edu/) .

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2. Curriculum vitae / Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: David Pierce david.pierce@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5652536&targetURL=david.pierce@cuanschutz.edu)

Immediately and continues until .

The starting salary range () for this position has been established as: The above salary range () represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5652536&targetURL=http://www.cu.edu/node/153125)

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5652536&targetURL=hr.adacoordinator@cuanschutz.edu) ​.

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/get_redirect.php?id=5652536&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/get_redirect.php?id=5652536&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .

Application Materials Required: Cover Letter, Resume/CV, List of References : Information Technology : Hybrid Department: U0001 -- Anschutz Med Campus or Denver - 21751 - SOM-DEAN DO Shared Srvc-InfoTc : Full-time : Sep 17, 2024 : Oct 3, 2024, 5:59:00 AM Posting Contact Name: David Pierce Posting Contact Email: david.pierce@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5652536&targetURL=david.pierce@cuanschutz.edu) Position Number: 00827610jeid-c7587ea7998894408dd29cf207d013b5

The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.