Job Information
Children's Hospital Colorado Associate Epic Applications Analyst in Aurora, Colorado
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Job ID87510
LocationAurora, Colorado
Full/Part TimeFull-Time
Regular/TemporaryRegular
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Why Work at Children's....
Here, it's different. Come join us. Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day. We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report. As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.
Job Overview
This position trains in information technology applications and the related principles, methods and techniques while performing entry level, routine tasks. Supports and assists with designing, implementing, maintaining and providing ongoing optimization and support.
Additional Information
Department: Peds Connect Hours per week: 40, eligible for benefits Shift: Monday - Friday, 8am-5pm. Work hours may vary depending on the need of the department.
Qualifications
EDUCATION - High School or GED. EXPERIENCE - Three years of general work experience CERTIFICATION(S) - Epic Certification required within four months of hire to maintain employment. Team members will be sent to Epic for mandatory training and will be given two attempts to pass certification testing to maintain employment. Previous experience with billing, scheduling, registration and/or operations is preferred.
Responsibilities
POPULATION SPECIFIC CARE No direct patient care. ESSENTIAL FUNCTIONS An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform. Trains and assists with analyzing and diagnosing system problems, identifying the root cause, and solving the problem or escalating issues to other appropriate IT staff when outside area of responsibility or expertise. Provides front line support for systems issues prior to escalation. Trains and assists with planning, designing, implementing, maintaining and providing ongoing optimization and support for applications. Participates and assists with coordinating the preparation, coding, testing, and debugging of complex programs. Assists, analyzes, designs and builds workflows to meet the needs of users. Serves as a liaison between IT and users. Assists, gathers and analyzes information to resolve incidents and troubleshoot problems. Documents the process and assists in the resolution of the problem. Identifies a d clarifies reporting needs and expectations with end users and works with report developers to clarify data and reporting needs. Supports end users and provides primarily Tier 1 support for supported systems. Assumes on-call responsibilities as required.
Other Information
SCOPE AND LEVEL Guidelines: Trains in the field and assists higher level personnel to