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Oracle Site Reliability Developer 4 in Augusta, Maine

Job Description

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 8+ years experience of running large scale customer facing web services.


Are you interested in the exciting challenges of building and operating large-scale distributed infrastructure for the cloud? Oracle’s Cloud Infrastructure is building its next generation of cloud technologies that operate in a broadly distributed, highly available, highly scalable, multi-tenant environment. Our mission is to provide our customers with an enterprise level cloud infrastructure platform that delivers unmatched reliability, scalability and performance for mission-critical databases, applications, and workloads.


About the role :

We are building and expanding the next generation Platform as a Service (PaaS) cloud and the next generation cloud support experience to go with it. As our cloud service grows, we are expanding our team of energetic, customer-focused site reliability engineers (SREs). Our team performs an operational role in supporting Oracle’s Exadata platform in the Oracle Cloud Infrastructure (OCI). Oracle Exadata is a full-stack solution that improves the performance, scale, security, and availability of an enterprise’s Oracle databases. It incorporates more than 60 unique features, such as Smart Scan SQL offload, that are engineered with Oracle Database to accelerate OLTP, analytics and machine-learning applications. Exadata also reduces capital costs and management expenses by enabling IT departments to consolidate hundreds of databases onto a single system. Blending traditional roles of system administration, database engineering, and cloud disciplines, you’ll be part of a team that supports this amazing machine. As part of the broader engineering organization, you will act as the voice of the customer to influence product features and plans to improve customer experience. This role is integral to the success of our customer relationships and is critical to the success of the platform.


  • Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Oracle DBaaS service.

  • Drives and actively participates in the resolution of complex technical issues spanning DBaaS (ExaCS/Autonomous) services and works towards ensuring highly scalable database service under strict SLAs by developing solutions to complex problems and incidents

  • Act as a trusted technical advisor to customers and solve complex infrastructure and DevOps challenges.

  • Create and deliver best practices recommendations, sample code, technical documents.

  • Contribute to making our infrastructure simple, reliable, and easy to operate.

  • Participate in the design and architecture of large scale Distributed DBaaS Service features.

  • Participate in research and prototyping (proof of concept) different aspect of Oracle DBaaS service.

  • Define and develop monitoring infrastructure criteria (SLIs, SLOs) for Oracle DBaaS service.

  • Solve complex and difficult problems and build automation to prevent problem recurrence.

  • Participate in DBaaS service capacity planning and demand forecasting, software performance analysis and system tuning.

  • Conduct periodic on call duties

Requirements :

  • At least a bachelor’s degree, in Computer Science, MIS or another technical field, or equivalent work experience.

  • Advanced Scripting/coding skills (Shell, Perl and Python) . Knowing C/C++ and Java is nice to have.

  • Experience in Building and managing Linux OS systems with good understanding how the Linux kernel works (IO, Network,…etc).

  • Experience in Building and managing Virtualized systems (KVM, OVM, Containers/Docker) and ability to read and understand source code.

  • Experience troubleshooting complex software and/or networking issues.

  • Strong understanding of distributed computing, cloud concepts and platforms.

  • Very strong analytical skills to identify problems root cause

  • Experience with Oracle databases including RAC, Data Guard, Oracle GI (clusterware, ASM), RMAN preferred.

  • Experience with Oracle Exadata strongly preferred.

  • Experience in cloud technical support, operations, NOC or similar is preferred, but not required.

  • Proven ability to quickly learn new technical domains and then train others.

  • Great verbal and written communication skills.

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will a role in defining and executing tasks associated with the support and operations of the Exadata in Oracle Public Cloud. The work is non-routine and can be very complex at times. A BS or MS degree or equivalent experience relevant to functional area. 5-7 years of software engineering, system administration, or related experience is required.

Range and benefit information provided in this posting are specific to the stated location(s)

New York City Pay Range: from $113,400 to $204,200 per annum; eligible for bonus and equity.

Colorado Pay Range: from $101,400 to $193,400 per annum; eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Flexible paid time off (unlimited or accrued vacation and sick leave)

  9. Paid parental leave

  10. Employee Stock Purchase Plan

  11. Adoption assistance

  12. Financial planning and group legal

  13. Voluntary benefits including auto, homeowner and pet insurance

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you would like accessibility assistance or accommodation for a disability at any point, let us know at +1.888.404.2494, Option 1.


Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer