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Goodwill Northern New England LifeWorks Program Coordinator in Augusta, Maine

Description

Feel good about where you work!

Goodwill Northern New England is an influential social enterprise that creates jobs, delivers needed services for people with diverse challenges, and uses environmentally friendly products and processes — all while earning revenue to pay for and expand innovative workforce services in Maine, New Hampshire, and northern Vermont. We operate retail stores, employment services, neurorehabilitation centers, residences for people needing 24/7 support, and cleaning/property services.

Goodwill Northern New England — good works here!

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:

  • Medical, Dental, Life, and Vision insurance offered

  • 403(b) retirement plan with employer match

  • Paid Short & Long Term Disability

  • Generous Paid Time Off Plan

  • Paid Holidays

  • 30% Employee discount at Goodwill stores in ME, NH & VT

  • Valuable job training with growth potential

  • Discount on personal cell phone plans

  • Local community discounts

    Job Summary

1) Assists the LifeWorks Program Director with the operation of residential, deaf, or community service programs and participates in staff management, ensuring that all service recipients’ needs are met. Duties include:

  • Responds to urgent matters related to service recipients, employees, and the facility, in the absence of the LifeWorks Program Director.

  • Provide hands-on assistance with daily tasks such as toileting, bathing, feeding, walking, dressing, and hygiene.

  • Assists in assuring the quality of designated program concerning service recipient needs and satisfaction.

  • Works to ensure that all necessary certifications for facility staff are current within agency policy.

2) Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency's Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.

3) Furthers the organizational commitment to triple bottom line results: integrating social, economic, and environmental goals into thinking, planning, and actions.

Requirements

  • One year experience in a residential or day program setting

  • Prior work experience with persons with challenging behaviors

  • Certification and licenser as determined by program requirements

  • Valid driver’s license permitting operation of a vehicle in the State of Maine with a satisfactory driving record

  • Evidence of high school diploma or equivalent

  • Reliable transportation and proof of auto insurance

  • A criminal background check that meets Agency standards

Preferred

  • Direct Support Professional Certification (or College of Direct Support)

  • Active CRMA, CRMA 40 Preferred

  • NAPPI or Behavioral Intervention Certification

  • Active CPR/First Aid certificate

  • One year of supervisory experience in a residential or day program setting

Qualifications

Skills

Required

  • Care Coordination: Advanced

  • Computer proficiency: Intermediate

  • Interpersonal Skills: Intermediate

  • Communication - verbal: Intermediate

  • Ability to multitask: Intermediate

  • Crisis Intervention: Some Knowledge

  • Conflict Resolution: Some Knowledge

  • Supervision: Expert

Behaviors

Required

  • Team Player: Works well as a member of a group

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Leader: Inspires teammates to follow them

Motivations

Required

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

  • Goal Completion: Inspired to perform well by the completion of tasks

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

  • High School Diploma/GED or better

Licenses & Certifications

Required

  • Drive. Lic. - Class C

Preferred

  • Behavioral Intervention

  • CRMA 40

  • CRMA

  • DSP Cert.

  • First Aid-CPR

Experience

Required

    • One year experience in a residential or day program setting
    • Prior work experience with persons with challenging behaviors

Preferred

    • One year supervisory experience in a residential or day program setting
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